Primark reviews

3.5

64% would recommend to a friend

(12,162 total reviews)
avatar

Eoin Tonge

60% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
1.0
Feb 7, 2017

Treated like a slave

Recommend
CEO approval
Business Outlook

Pros

Opportunities for overtime. Uniform tops provided. Friendly co workers (the other sales assistants, not the supervisors and managers). Don't have to ask permission to go to the loo.

Cons

No help with large work loads. Shouted at when talking to other staff members for work related matters. Low pay. Not given the opportunity to go on tills or use ones strengths. Supervisor called Jenny and manager Prince, rude to various staff members.

1.0
Nov 30, 2016

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great standards and customer focused. Great price points on merchandise.

Cons

Lots of favoritism taking place with senior management. Technology is outdated and company is too focused on cost control to adopt new solutions. No policies in place to ensure employees are being treated fairly so store management does whatever they want. Senior managers lack serious professionalism and are heard gossiping about employees on the sales floor.

2.0
Nov 11, 2016

No room for growth

Recommend
CEO approval
Business Outlook

Pros

-The pay is great but not enough for the work you do - I love the people I work with -PTO - Visits from CEO and others are great but stressful

Cons

It's a very stressful environment. Its very hard to advance with the company. Supervisors have also trained to be TMs in a 10 week program and no one advanced. They like to hire externally rather than promote from within. They bring employees from overseas to help out when we can do it ourselves, if they gave us a chance. The employees that come over have all expenses paid, the company pays for housing, meals and transportation. That is a lot of money being thrown around and they can't give management raises? Retail assistants just got a raise to $12/hr, they are giving that raise to all of them. Regardless if they have been working for the store since opening or if they were just hired. That is not fair to the staff who have been working over a year. There's no recognition plan in place. Not so much of a big deal but, I understand as a manager you need to be there for all your shifts. It's hard for managers to call out. My sick days and days owed can't be used.

Viewing 133 - 135 of 12,162 Reviews

Glassdoor has 15,870 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.