Primark reviews

3.5

65% would recommend to a friend

(12,161 total reviews)
avatar

Eoin Tonge

60% approve of CEO

45% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Jul 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Recruiters will usually negotiate up to your salary expectations when interviewing. Not an extremely strict environment. You meet cool people.

Cons

Turnover rate is very high - a lot of employees quit regularly from all levels associate to manager. Employee discount is only offered during Christmas season 30% off. You will probably end up working harder than the next person since most staff are unmotivated. The store is always understaffed, despite making huge sales and high profits. Management and HR (P&C) are not as accommodating or understanding as other companies. You must have absolute open availability on a rotating schedule with no exceptions. Not much opportunity to grow unless you are friendly with higher-ups. Poor communication amongst management which tends to overwhelm associates. No work-life balance. No one cares much for product handling so if there's items on the floor, everyone will simply walk over it or pretend they don't see it. When putting items back onto the sales floor, no one cares if the size matches the hanger or stickers for the customers. You might be considerably underpaid compared to someone doing the same job as you when you are salary.

1.0
Dec 31, 2021

Not a good experience

Recommend
CEO approval
Business Outlook

Pros

A lot of young staff Canteen is free during covid

Cons

Monthly reporting department is a mess. Extremely high turnover. Outdated, time-consuming processes. Consistent long hours. Difficult to get time off, only 2 out of every 4 weeks available to take off and not able to take time Aug-Oct each year. Flexi-time not actually respected, meetings consistently organised outside the core hours and during lunch break. Very low morale, no staff training in the whole time I was there and concerns raised by staff members have been completely ignored.

Viewing 97 - 99 of 12,161 Reviews

Glassdoor has 15,867 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.