Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 96 reviews)); "Benefits are great" ((in 56 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 50 reviews)); "Great people and teams all around" ((in 28 reviews)); "Good pay and my co" ((in 27 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Poor management" ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 8 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

OpenTable reviews

4.1

77% would recommend to a friend

(671 total reviews)

Debby Soo

75% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (671 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

671 reviews

4.0

Sep 14, 2023

Great!

Senior consumer insights manager

Recommend

CEO approval

Business Outlook

Pros

Good pay Awesome people Laid back

Cons

A lot of layoffs and restructuring

2.0

Sep 11, 2023

Sinking ship

Customer support

Recommend

CEO approval

Business Outlook

Pros

OpenTable was an amazing company in the beginning. The culture is amazing and my coworkers were great. The pay was decent. Remote work is a plus.

Cons

More and more was piled on our plates. Products rolling out without being complete, leaving support to deal with the angry customers. The whole company got to leave early on Fridays in the summer, except support. There were often "company weeks off" which included everyone - but support. Support was always an afterthought. Lay offs came unexpectedly after being told for months that it wouldn't be happening. Over 65 people were laid off, with their positions being outsourced to Mexico.

4.0

Aug 31, 2023

Yes to OT

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

Travel locally or abroad for yearly conference

Cons

High competition between the team members

Viewing 181 - 183 of 671 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior Director, Restaurant Marketing

Account Manager - Central Queue (French Speaking)

Director, Global Partnerships

Senior Product Manager (Private Dining Discovery)

OpenTable

OpenTable reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great!

Sinking ship

Yes to OT

Top companies for "Compensation and Benefits" near you

Jobs at OpenTable