Octopus Energy reviews

4.8

95% would recommend to a friend

(1,604 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,604 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Still feels like the company WANT to look after you.

Cons

Management is piling on the work and the famed Octopus work/life balance is definitely tipping in the wrong direction. Promotion within the heatpump division is elusive.

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Octopus Energy Response
4mo
Thanks for sharing this and for being part of the green revolution over the last couple of years. It’s encouraging to hear that you still feel we want to look after people. That matters a lot to us. But it’s tough to read that the workload and work/life balance feel like they’re heading in the wrong direction. That’s not what we’re aiming for, and it’s something we take seriously. As we’ve grown, demand has increased quickly, but we never want our teams to feel negatively pressured. We’re working on better planning, resourcing and installation improvements to help with this. To give clearer progression routes within the field teams, we have recently introduced a development matrix to help make opportunities feel within reach and clear. And your advice to “take a breath” is heard, it’s a good reminder that growth shouldn’t come at the expense of our people. Thanks again for the honest feedback. If you ever want to talk things through directly, we’re always open. regards, Max Carter
4.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Growing within a future-proof industry for a leading company. I work within a great team of collegues and with direct managers that will always help. Work gear and van provided. Good perks: pension, shares, health benefits, optional overtime, upskilling opportunities to become multi-skilled. Steady work for life.

Cons

Too many layers of management, slow to promote change and not enough when it occurs. Disorganisation between departments (inc. 3rd parties) that can hinder day-to-day productivity. Work life balance is lacking. Could be better pay for industry. Some elements are needlessly complicated or laborious in job flow.

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Octopus Energy Response
4mo
Thanks for the thoughtful and balanced review, we really appreciate you taking the time to share it. Great to hear you’re enjoying the team, support from managers, and the training and perks. That’s exactly the environment we want to create. You’ve also called out some fair frustrations around planning, layers of management, and work/life balance. As we’ve grown quickly, we are always striving to things less complicated to continue to be able to move at speed, and we know we need to simplify how work flows and respond to concerns faster. Hopefully you will continue to see improvements in this space. Thanks again for the honest feedback, it helps us focus on the right improvements.
Viewing 241 - 243 of 1,604 Reviews

Glassdoor has 2,616 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.