Does Octopus Energy pay their employees well?

According to anonymously submitted Glassdoor reviews, Octopus Energy employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Octopus Energy. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Octopus Energy?

95% of Octopus Energy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Octopus Energy 4.7 out of 5 for work life balance, 4.8 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Octopus Energy?

Energy Specialist (660) , Electrician (74) , Team Leader (54) , Software Engineer (42) , Dual Fuel Smart Meter Engineer (37) , Customer Service Representative (36) , Operations Manager (36) , Smart Meter Engineer (35) , Smart Tech Specialist (28) , Brand Ambassador (24) , Customer Service (23) , Senior Software Engineer (23) , Sales Specialist (22) , Plumber (21) , Credit Specialist (18)

What are the pros of working at Octopus Energy according to real employee reviews?

"Great people and lots of areas to expand knowledge and find the right role for you" ((in 169 reviews)); "Nice colleagues work along side you" ((in 63 reviews)); "Good training and focus on your development" ((in 48 reviews)); "good benefits and treats if you work from an office" ((in 45 reviews)); "Good opportunities for progression and specialisation." ((in 38 reviews))

What are the cons of working at Octopus Energy according to real employee reviews?

"8. Pay is low for level and quantity of work required" ((in 61 reviews)); "Low salary but thats par for the course in what are called unskilled jobs within the UK." ((in 36 reviews)); "• While the company offers equity there are no bonuses." ((in 14 reviews)); "Progression is awful" ((in 10 reviews)); "Unstructured, could be chaotic sometimes, senior management trying to do too many initiatives and ending up confusing and suffocating the juniors" ((in 8 reviews))

What are employees saying about Octopus Energy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Octopus Energy layoffs and their outlook for job security at Octopus Energy in 2026.

What are the top reviewed Octopus Energy locations?

Valencia , Madrid , Barcelona , Alicante , Santiago , Sevilla , Bilbao , Paterna , Sedaví , Getafe

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Octopus Energy

Octopus Energy reviews

4.8

95% would recommend to a friend

(1,613 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.8

Culture & values

4.8

Senior management

4.7

Work/Life balance

4.6

Career opportunities

4.5

Compensation and benefits

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,613 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 18, 2025

Seemed good to start with now going like all big suppliers

Smart meter engineer

Recommend

CEO approval

Business Outlook

Pros

Good uniform, ok tools, opportunity to upskill to EV work

Cons

Once completed EV work it’s revealed it is not profitable. So have to undertake metering work also as two EV installs in 1 day is nigh on impossible, sometimes impossible to do metering work also on top of EV. Electric van in rural area not much charging options and 50kw at a maximum. Lead to believe that the role was all about customer service leaving neat and tidy installations with time factored in for this which does not seem to be the case. Exceptionally high standards of work required, safety/compliance runs the show here with unrealistic levels of neat installations which you are not given time for in your day.

Octopus Energy Response

Hi there, Thanks for leaving your review - receiving honest feedback allows us to constantly improve our ways of working, so it's appreciated. You are right, we do look for both high quality installs, and efficiency of work - a standard EV charger install (and we do communicate with the customer beforehand so we should in most cases know its complexity up front) takes between 2 to 4 hours - so it’s not unreasonable for two standard installations that are nearby to eachother to be completed in a day. If the job's different when you arrive (we all appreciate the frustration with a surprise lengthy cable run, for example) then we will of course rearrange other work. I appreciate you're saying you live in an area where there might be more travel and even 2 jobs a day can sometimes be difficult - genuinely very happy to have a chat directly so please do slack me (John Szymik) or my team and see how we can help.

1.0

Feb 27, 2025

Octopus bought Shell only for customer base

Customer first adviser

Recommend

CEO approval

Business Outlook

Pros

there is no pros in my opinion

Cons

cheep unprofessional they bought company only to take over customer base not focused on people or customers technicians from 2nd line are scattered all over different teams, no possibility to develop together and discuss best solutions

1.0

Feb 2, 2025

Inept

Gas engineer

Recommend

CEO approval

Business Outlook

Pros

I'm trying to think of one...

Cons

Not for me...travelling long distances

Viewing 151 - 153 of 1,613 Reviews

Jobs at Octopus Energy

Gestor/a Energético/a (Málaga)

España

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Gestor/a Energético/a (Madrid)

Customer Experience Specialist

España

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Instaladores/as de paneles solares fotovoltaicos y aerotermia - Granada

Sales Specialist B2C (Valencia)

España

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