Octopus Energy reviews

4.8

95% would recommend to a friend

(1,613 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,613 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Jan 5, 2023

Thriving business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best thing about octopus is that you’re surrounded by many different personalities , no one is expected to fit in a box. People care about the jobs they do and will go out of their way to help each other out. A company that is genuinely flexible rather than just saying they are, can be in the office as much or as little as you like, it’s never an issue if you need to attend an appointment / take some time out for any reason. It doesn’t feel as though there is any hierarchy, you’ll often see Greg in the office smiling and holding open doors, senior management are down to earth and open to conversation. Family dinner, a chaotic but fun way you get to keep up to date on everything going on within the business

Cons

Sometimes the great people can be a downfall. It can be tough to bring up concerns you may have about the job / business. No standard annual pay reviews or structure. Not everyone is comfortable asking for a pay review

5.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Great environment support team based

Cons

busy long calls long days

2.0
Dec 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility Share scheme Mindfulness Colleagues

Cons

Poor salary Poor work environment Toxic management Intense

avatar
Octopus Energy Response
3y
Hello, Thank you for leaving us a review and sharing your experience at Octopus Energy. It's good to hear that there were some good points about working with us. I'm sorry that there were some things that you did not enjoy. With regards to reward/salary for our team, we've clearly outlined a pathway for increasing salary, most notably through skills academy which was revamped over the summer for greater clarity. Furthermore, we have and will continue to factor in inflation as we increase the salary for all of our team. We regularly review the local market and data suggests we are quickest employers in Leicester at increasing salary for our team and providing pathways to increasing it. I'm really sorry to hear that you left with a not so positive impression of Octopus. I know that we're not a perfect organisation, but my door is always open to hear about what we did not do as well as we could have done, and do better. I would love the opportunity to hear more about your experience to see whether there are some specific actions we can take to address these points. We work hard to make the working environment safe and supportive. We also do a lot of work within the leadership team to create an inclusive and welcoming culture so I'm concerned to hear about your experience. If you feel comfortable sharing some more detail on any of the points raised in your review, I would really appreciate hearing from you. Please drop me a line via email or LinkedIn and we can go from there. Best of luck in your next role. Kind regards Matt Pearson Head of Operations
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Glassdoor has 2,628 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.