Octopus Energy reviews

4.8

95% would recommend to a friend

(1,620 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,620 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Oct 7, 2023

Review

Recommend
CEO approval
Business Outlook

Pros

Good work environment & the office is located at colmore row, which makes commuting easy

Cons

Solar department still trying to find its ground as it’s new. Changes could affect you in the process positively or negatively.

5.0
Oct 5, 2023

Analyst

Recommend
CEO approval
Business Outlook

Pros

Great work environment High levels of responsibility Great industry exposure

Cons

Below-industry level pay Teams quite stretched

3.0
Sep 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The people working there are wonderful

Cons

The workload is unmanagable for everyone. It’s a performance based review but you don’t get paid extra for good performance. You can take om lots of responsibilities but still be on the same pay as when you worked a lot less. Very hard to actually progress

avatar
Octopus Energy Response
2y
Hi there, Thank you for taking the time to leave us a review. Your feedback is really appreciated. It has been a busy couple of months supporting our customers with higher contact volumes than usual. Recently, we’ve had lots of great new team mates join the site who once fully trained up will make a big difference to teams. In the next 1-2 months, we’re looking at how we can rebalance workloads. We currently have the skills academy with many of the courses recently being opened up to applicants and more to come, and managers are able to reward fantastic performers too. Please reach out to your manager, Ops manager or me about how we can support you with this. Erin Bullions Head of Operations Octopus Energy
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Glassdoor has 2,639 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.