Octopus Energy reviews

The nature of the job demands a steep learning curve. As a front-line, customer-facing role, there's a lot to grasp, and the pace can be intense, especially during peak times. However, the company acknowledges this challenge and provides support systems to help employees navigate the learning process and fast paced environment. I feel like Octopus genuinely recognise the efforts of its employees and ensures that hard work is not only acknowledged but also rewarded.

Nature of the job means that there will be some difficult customer conversations although the company is very accommodating if you need a short break after a tough call