Empowering Excellence: Culture, Coffee and (Outstanding) Customer Service - Energy Specialist Octopus Energy Employee Review

5.0
Dec 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Octopus Energy is a workplace that genuinely prioritises the well-being and growth of its staff. The colourful and comfortable office space, vibrant culture, and commitment to employee development make it a standout place to work. If you're looking for a company that values its employees and provides a platform for both personal and professional advancement, Octopus Energy is a winner !

Cons

The nature of the job demands a steep learning curve. As a front-line, customer-facing role, there's a lot to grasp, and the pace can be intense, especially during peak times. However, the company acknowledges this challenge and provides support systems to help employees navigate the learning process and fast paced environment. I feel like Octopus genuinely recognise the efforts of its employees and ensures that hard work is not only acknowledged but also rewarded.

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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