Octopus Energy reviews

4.8

95% would recommend to a friend

(1,591 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,591 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Sometimes managements gaslighting is comical.

Cons

Pay, workload, communication, culture, profit over safety, customer service and quality. Wellbeing is a serious concern as the company had pushed a swath of its field employees into sickness costing millions. Instead of considering the underlying issues it promotes its treatment offerings - both causing and solving the "problem" leaving employees trapped drowning in the middle.

3.0
Apr 7, 2026

Review

Recommend
CEO approval
Business Outlook

Pros

Fully remote which is really good

Cons

Changing rules Not as flexible

avatar
Octopus Energy Response
1mo
Hi there, Thanks for taking the time to leave a review, we really appreciate you doing this! I'm glad to hear that you are enjoying the fully remote aspect of your role. I'm surprised to hear that you're not finding the role to be as flexible as you expected and I'd love to chat more about this if you want to reach out to me on Slack or email? We do pride ourselves on the flexibility that we offer so I'd be keen to know what's not working for you. As Digiops is our 'out of hours' site we do ask people to work at least 50% of their hours 'out of hours' and we ask people to work at least 7.5 hours on a weekend but in return for that people can pretty much set their own schedule on a week to week basis (we don't ask people to work set shifts) which tends to work well for people who have other commitments outside of work such as family/caring responsibilities. Hope we can chat soon, Lynne Higgins Head of Operations Octopus Energy
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Glassdoor has 2,589 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.