Octopus Energy reviews

4.8

95% would recommend to a friend

(1,591 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,591 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

A role that is genuinely supportive and wants to take the human approach to everything. A place in which i have developed beyond what i could have imagined in previous roles that i have had and a space in which i feel genuinely trusted

Cons

No cons that I can note!

avatar
Octopus Energy Response
1mo
Hi there, Thanks for leaving your review, we really appreciate you taking the time to do thi! I'm absolutely delighted to hear that you're so happy in your role and that you feel genuinely supported and trusted. I'm also really pleased to hear that you feel like you are progressing and developing in your current role and I'm here to support you in that as much as possible! We're lucky to have you! Lynne Higgins Head of Operations Octopus Energy
4.0
Apr 9, 2026

Decent place to work

Recommend
CEO approval
Business Outlook

Pros

Yearly bonus Potential to upskill COL yearly payrise Potential for overtime Company van and tools

Cons

Can be overloaded with work as the office sometimes doesnt understand how long things take Office can overpromise then the engineer will turn up on site and have to let the customer down as it might be against company policy Could be paid a bit more as some parts of the business such as ASHP electricians earn around £5k more than EV electricans even though they do the same if not less amount than us There is a points system where the more points you earn a day the more bonus' you can earn, however the bonus to earn to make it worth while is almost impossible to earn

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

2 days a week wfh

Cons

They state you get unlimited holiday, you do not you only get an extra 2/3 days. You get made to work late every week for free. You only get 23 days holiday. They expect you to work constantly throughout the day and are heavy on stats and you have to let them know if you wish to leave the desk or use the bathroom and are tracked for any time left at the desk. It’s very heavy on the phones and is basically a call centre every day. I was told very different in my interview with octopus.

Viewing 115 - 117 of 1,591 Reviews

Glassdoor has 2,588 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.