Octopus Energy reviews

4.8

95% would recommend to a friend

(1,622 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,622 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility with hours and job and knock Scrap Good benefits, lunch allowance, yearly bonus, shares Learn renewable heat pumps

Cons

Turned awful since January 2025. Before was a great firm, now turned very greedy. Made so many sparks and plumbers redundant so less labour to help out on bigger installs, yet they try to decrease the time frame to complete jobs. Lots of pressure to complete the job, very heavy and labour intensive work, lots of overtime you feel obliged to do. No work life balance. So many managers changing. No health and safety. Not work breaking your back for low salary.

1.0
Jul 16, 2025

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Good benefits: Deliveroo on the company account if you’re working late, unlimited annual leave, and salary sacrifice programs (EVs and nursery fees). Some really great and smart people to work with. Great company vision.

Cons

Recognition: it’s an absolute joke. People work insane hours and get very little recognition. The finance transformation team recently won a big award, which is amazing. Instead of telling us why he nominated the team for the award, the Group FC spent time talking about getting drunk at the awards ceremony. I think a lot of us would rather he spent time recognising the small wins than spending time submitting award applications or talking about getting drunk at award ceremonies. What about the rest of us who work hard to get the books closed each month or work crazy hours to get suppliers and employees paid on time? I guess if there is no award for closing month end while doing audit and while doing a major accounting system implementation, you don’t get recognition… No HR: 5k+ employees and no HR? It’s shocking that there hasn’t been a public scandal. Managers don’t know how to be managers. They aren’t taught to show compassion or empathy. Who do you go to when you have issues with your manager? Resign, I guess. Terrible remuneration and promotion opportunities: I had to write a business case last year in order to have my salary increased to align with three different benchmarking studies I obtained. It shouldn’t have to be so hard to get paid fairly. Drinks in the office on a Friday and hoodies don’t make up for paying staff fairly. Drug and alcohol focused workplace in London: come Fridays, it’s a free for all with company provided drinks. Go into the loos and you’ll see people taking drugs. It’s not safe. I don’t drink, so I no longer come into the office on a Friday. No policies or processes: yeah, it’s cool to have start-up vibes, but Octopus isn’t a start-up and people need (and want) policies and processes to guide them. The award that the finance transformation team recently won was in the enterprise category, up against Amazon… There are no policies or processes meaning that some people take the micky and get away with it. If your manager is chill, you’ll go out for team drinks and get gifts because no one polices it. Want to do some kind of professional learning? You’ll have to beg for it.

avatar
Octopus Energy Response
9mo
Hey there, Thank you for taking the time to share your experience. It’s clear you care deeply about the work you've done here and I really appreciate the thought you’ve put into this review. I’m glad you called out the great people, benefits and vision as positives. On recognition, while I’m sorry it didn’t feel that way for you, celebrating our people is something we take seriously. From shouting about the work our Energy Specialists do, to everyone else around the business that serves our customers (either in Family Dinner or other celebrations) we work hard to recognise both the big wins and smaller everyday contributions that make a difference. You’ve also raised HR. We know our approach is different from most companies of our size but that’s intentional - we’ve built Octopus to empower teams directly, rather than create a centralised HR function. That doesn’t mean people are left without support, we expect managers to take accountability for their teams, and we have multiple channels where people can raise issues if they need help. I recognise your feedback on pay, progression and office culture too. These are areas we continually look at and your perspective helps us reflect on where we can keep improving. If you want to talk more about some of these more serious concerns, please do email me directly so we can have a conversation and I can look into this further. Thank you again for everything you contributed to Octopus, If you’d like to continue the conversation, you’re always welcome to reach me directly. Stuart Jackson, CFO
5.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

- Muchos recursos a tu disposición - Oficina muy accesible - Buen ambiente de trabajo

Cons

Ciertas decisiones a veces son difíciles de entender desde el punto de vista del empleado "raso".

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