Octopus Energy reviews

4.8

95% would recommend to a friend

(1,622 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,622 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

- incentives -pay is fair -free food

Cons

- you can’t always sugar coat the job, people will be angry at you

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Octopus Energy Response
11mo
Thank you so much for your feedback! Happy to hear you're enjoying your time with us and completely understand that within customer service we're helping customers who have issues and sometimes we get things wrong. Our aim as ever is to make our customers the happiest they can be but not only that, also our teams. Happy to chat if there's anything I can do to support, I'm only ever a DM away. Kind regards, Fay Olner, Head of Operations.
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Glassdoor has 2,643 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.