Octopus Energy reviews

Thank you for taking the time to share your feedback. We value all employee insights and are committed to learning from them. I'm pleased to hear you appreciated the team environment at certain levels and the bonuses we offer. However, I am concerned to hear about the challenges you experienced regarding health and safety, management, communication, and career progression. Safety is our top priority, and we take any incidents involving hazardous materials as well as anything else that could impact the safety and wellbeing of our people extremely seriously. We continually review our health, safety and wellbeing procedures to ensure all employees are informed, trained, and supported. Your feedback highlights areas where we can perhaps do better in both proactive communication and follow-up, and we are committed to addressing these. Regarding management and support, we recognise the importance of structured processes, transparent communication, and accessible leadership. We are always reviewing everything we do so that we can continue to improve as I recognise we have areas where we can do better, So thank you for giving us this feedback We also take concerns around workplace organisation, development opportunities, and fair treatment seriously. I think we do a good job, but I also recognise we can always do things to improve - so again thank you for raising this to us. I regret that your experience did not meet your expectations and are grateful for the honest insights, which help us improve for current and future team members. If you would like to speak to me directly, please drop me an email at Jason.smith@octopusenergy.services Jason Smith, Head of Installations