Northside Hospital reviews

4.3

91% would recommend to a friend

(7,621 total reviews)
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Bob Quattrocchi

89% approve of CEO

84% positive business outlook

Northside Hospital has an employee rating of 4.3 out of 5 stars, based on 7,621 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Northside Hospital employee rating is 25% above average for employers within the Salud industry (3.4 stars).

Reviews by job title

8K reviews
1.0
Dec 4, 2018

Registered Nurse

Recommend
CEO approval
Business Outlook

Pros

You will receive a pay check!

Cons

I'm sure this isn't the first time someone has written a statement concerning the racism you will experience at Northside Hospital Cherokee. If your not WHITE you will be viewed as a second class citizen/worker no matter what degree or clinical experience you may have. Do yourself and your family a favor and stay as far away from that place as you can. It's one of the most racist places I have ever worked as a Professional Nurse. Racism is alive and well at Northside Hospital Cherokee beware! But if your white with blonde hair, you will be welcomed with open arms. Most blacks who have worked there have the same sentiment! I've even heard it said that they hire black just so they can get government money such as Medicaid and Medicare but they are definitely not welcome.

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Northside Hospital Response
7y
Your comments about working at Northside Hospital concern us, and we appreciate your candor. We strive every day to promote an employee culture based on respect. Your feedback is important, and we want to be sure it is heard in the appropriate forum. Please contact our Corporate Compliance office so we can learn more about this. Thank you.
1.0
Jul 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great pay, good company events and recreational offers

Cons

I can personally confirm the trueness of all of the other 1 star reviews of Northside’s Molecular Diagnostics Lab. This review does not reflect any other department except the adjoining Flow Cytometry Lab only because their management overlapped with ours. I will start by saying that so far no one has stayed in this lab for more than 3 years and there have been at least two mass exoduses in less than 4 years. Great track record, right? All of the other labs in our building are comprised of staff that have worked there many, MANY years. In the last 2-4 months FIVE people have quit. That’s over half of the molecular lab. Have you seen The Handmaid’s Tale? Working there was like being a prisoner in Gilead where you couldn’t speak up or even walk around freely without being watched or reprimanded. This lab was absolutely run by fear, especially fear of retaliation. We were not able to voice our opinions on laboratory matters/operations without some kind of negative action against us whether by being assigned unfair lab opening/closing duties to the likes of verbal assaults. It was frowned upon if you were seen taking a water break in the break room instead of being chained in the lab slaving away and it was kept note of. The management would accuse employees of taking 2 hour lunch breaks in the break room when you were sitting right there with them knowing it was a blatant lie. When they tried to blame innocent people for something that went wrong in the lab and you tried to speak up to tell the truth then they would tell you that the conversation was over so that you were no longer allowed to further implement the truth of whatever situation it was. Sexism is also an issue. It was more than clear that the management favored the men over the women. Men were always given more and/or first opportunities at the more complex or newest tests. Even if you were a woman who had clear experience on your resume with a brand new test/diagnostics that had not yet been validated by the molecular lab then you would not be included when it was implemented. Instead they would assign a male who had a single week of experience. Absolutely insulting. And if you were a woman who had a PhD (the same as the management has) then you would not be fully trusted and they would worry that you might be a threat. Even though the lab was staffed by many former Emory and CDC employees (who had many years of experience) basic laboratory techniques such as pipetting would be questioned due to lack of the management’s understanding of troubleshooting for the given test/assay. We would not even be allowed to simply aliquot reagents without permission. We were treated as children and not allowed to think for ourselves. Another insult to our intelligence. And as far as discrimination/ageism goes there was plenty of it. We all witnessed the management demean and try to fire an older, hardworking middle eastern person on 9/11 last year when they came back from a religious trip. You can’t even make this stuff up. Management approved their 2 week vacation time and also approved the extra day or two that they had to take due to a mishap on their travel coordinator’s part. Apparently this approval of the extra 1-2 days was a big no-no and the management held our next monthly lab meeting (while the employee was still on their trip) in the actual lab instead of the regular office area and called the employee a cheater, over-exaggerating that they took 3 weeks off without permission, blamed them for other’s mistakes that happened while said employee was gone and berated their character. We all knew if any of the other labs that we share a common office space with had heard that they would have been appalled, hence the secret meeting in the lab. Very unethical and unprofessional. And when this coworker went for help to HR and Employee Relations they did nothing except take the management’s side and nothing changed. The management is also very well versed in setting up people to fail usually in order to cover their own faulty errors and reputation. If you speak up or disagree (or even do nothing at all in order to be on their you-know-what list) the management will look for ways to find fault with your performance. It’s sickening how ready they are to point the finger at someone else no matter how minor & frivolous the mistake might be. As stated before in other reviews there are a ridiculous amount of controls in place for a lot of the tests. I agree with the other reviewers that it seems to be a waste of money, resources and time. Also, for the review that claims the management wrote a fraudulent review under their Glassdoor account, it’s 100% true. The management rarely ever came into the lab, much less to “check if the internet was working”. They were seen on that lab computer and they strategically & blatantly turned the computer monitor away to hide what they were doing. They were speaking so low you couldn’t tell if they were speaking English or their native language even inches away from them. Minutes later my coworker’s email notification showed a new review posted under her name and we all went and took phone pics of their browser history and everything matched up time-wise. From the browser history it also looked very much like they may have been hacking into the same coworker’s gmail account, but we cannot be sure. It was all very suspicious and obvious. They told Employee Relations that it was unintentional but we all knew they were lying, otherwise on their fraudulent review they would have listed their title as a management-type position instead of what they actually selected which was “Clinical Lab Scientist” that had only worked there for a couple of years on Glassdoor’s site. Pretty sure that’s considered fraud and false impersonation which are criminal activities. Their poor, unethical reputation is very well known by the other labs at Northside and even at many other hospitals outside of Northside.

1.0
Mar 9, 2018
Recommend
CEO approval
Business Outlook

Pros

The hospital itself has great benefits, and frequently tries to bring departments together through little events.

Cons

These pertain specifically to the Molecular Diagnostics lab; Management act different from what they say. They instill fear in their employees. There's for sure a certain level of Stockholm Syndrome vibe in the lab. Employees are treated like children. The supervisor's knowledge of techniques is mediocre at best. If an employee knows more it will not be appreciated. Because of this the lab runs many unnecessary controls, and there is a ton of troubleshooting for things that are not wrong. In the end no changes are made, or additional controls are set up. All these result in waste of company resources, delayed reporting of results, unnecessary extra workload, and a poor morale overall. In addition to this, management will cut some employees a lot of slack having them do only 1 thing, while others carry most of the workload. Verbally team work is promoted, but in practice it's not allowed. If the work is not done the person who works hardest normally is written up and those who do much less get away with it. Employees are often being written up for other's wrongdoings. Workload is by far not divided equally. There's very little cross training, and many employees do only one test or only part there off for years. Management likes to pick on their employees and there's a certain degree of ageism going on. Management likes to create situations so that employees will fall in a trap. Management enforces non-payed on-call time. All these result in a high turn-over of employees, low morale.

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Northside Hospital Response
8y
Thank you for your review. We do appreciate your feedback, and would like to hear more detail. Please call Employee Relations at 404 851-9500 for a confidential conversation; we look forward to hearing from you!
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