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      MuleSoft

      Part of Salesforce

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      MuleSoft reviews

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      3.9

      59% would recommend to a friend

      (587 total reviews)
      avatar

      Brent Hayward

      77% approve of CEO

      47% positive business outlook

      Ratings by category

      4.5

      Compensation and benefits

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.5

      Senior management

      MuleSoft has an employee rating of 3.9 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      587 reviews
      1.0
      Apr 13, 2015

      Not a great place for women

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      > great people due to high hiring standards > good benefits and central SF location > strong company growth and huge potential

      Cons

      > no flexibility (no work home ever) and 24/7 "on" > virtually no women in leadership and 500 people > women not taken seriously at this company

      avatar
      MuleSoft Response
      11y
      Thanks for sharing your feedback. We believe that diversity of all kinds is key to our success. It’s important to us as a company and it’s important to me personally as a leader. However, like many Silicon Valley companies, we’re not where we want to be. That said, our data shows we’ve been promoting women across the company at a rate 50% higher than the rate at which we've promoted men. We think that’s because we happen to hire and develop some phenomenal women. Hiring is every Muley's #1 job – recruiting and retaining more women and minorities is a big priority for all of us. We agree about the strong growth and we believe in the huge potential. We’re excited about the amazing things Muleys all across the world are building. Transparency and openness are important to us so I welcome your thoughts on how we can do better and look forward to hearing from you. Anna Binder VP People
      1.0
      Nov 24, 2015

      Not the company it used to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some very smart and talented people across all departments, trying to create something special and make a difference. - The market opportunity is incredible, if the company can execute to plan. - Great product portfolio. Very interesting technology which allows you to solve interesting and challenging problems in the market. - Food (snacks / the odd lunch) and drinks are provided free of charge. - Still the potential to IPO in the future, even if they are now at Series G funding.

      Cons

      - Lots of politics for such a small company, which leads to a very toxic working environment. - Many tenured and experienced employees are jumping ship. Poor staff retention rates, especially in Marketing. - Work life balance is difficult to maintain, with long hours and an expectation to be available 24/7. - Not a lot of team work. Often feel stretched well beyond your capabilities, especially as you have to pick up the slack from the many ‘deadwood’ employees. - Leadership tends to be weak, inexperienced and hypocritical. They do not trust their employees and like to micromanage. Quick to criticize when things go wrong.

      1.0
      Nov 28, 2016

      Sinking faster than the Titanic

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Innovative products - Technical training is very detailed and first class - Sales orientated/driven business where everything revolves around the Sales team. - Pre IPO company

      Cons

      - In 10+ years of working in technology I have never seen a sales team and leadership that is so naive and uneducated in how the products work and function. The sales team is lazy and will blame everyone around them for their shortcomings if they miss target and unfortunately management have the same view and will blame everyone else but the Account Managers. - Lack of leadership from the top down is critically damaging the business in all areas - culture and morale are at an all time low; leading to many high achievers leaving the organisation. - Too many politics for an office of 40-50 that again is impacting culture. - Career progression: There has not been one internal promotion across all teams in my 18-24 months at the organisation in Asia/Pacific. - The company, from my knowledge, does not do anything to give back to the community where as most established organisations will sponsor a charity or spend some amount of time helping the broader community four or five times a year. - There is little to no flexibility in working remotely even if you have young children. - No communication or direction about the strategy for the future within the APAC region.

      avatar
      MuleSoft Response
      9y
      I am sorry that your experience with MuleSoft is not delivering what you want in terms of engagement. My time is always available to speak with you directly about the issues you are raising here. I would be delighted to work with you to understand how together we can make a difference. I have to say that the facts don't support a lot of the statements here - so perhaps there is a mismatch of expectations. The sales team and the business generally in Sydney is having a stellar year and there seems to be little reason why there is a need to 'blame' others. The recent Engagement Survey shows that whilst we always have improvements to make; by and large the team is engaged and enjoying what they do. They have great confidence in the overall leadership of the business. We also now have a team of employee's in Sydney (and indeed APAC) - known as the MulePac who are focused on making MuleSoft an even better cultural experience. This is awesome because its not management driving this on a top down approach. The turnover in staff has been at 'normal' levels and whilst its always distressing when it doesn't work out, we understand that MuleSoft is not for everyone. I hate it when it doesn't work out but it happens in any business. I can immediately think of many promotions within the team in Sydney - both in line promotions as well as promotions to leadership roles. Our AD Leader is an internal promotion; our Support leader is an internal promotion; one of our Engagement Mgr's is an internal promotion and we have many who have been promoted in line within their function. Finally, most of the team would not agree on the communications front. With weekly team meetings; monthly updates on the APAC business; bi weekly Field Radio sessions; monthly Q & A sessions with the CEO and other smaller team meetings many feel that there is almost too much communication. We can always make improvements - no one in the leadership team believes we are perfect. But feel free to come and speak to your manager or to me directly - we are always looking for feedback on how to improve. And whilst I love the passion, help us to fix what you see is not working and don't stand on the sidelines. That's being a Muley! Regards Will Bosma
      Viewing 10 - 12 of 587 Reviews
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      ReviewsMuleSoft reviews

      Glassdoor has 678 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.