MuleSoft reviews

3.9

54% would recommend to a friend

(589 total reviews)
avatar

Brent Hayward

77% approve of CEO

42% positive business outlook

MuleSoft has an employee rating of 3.9 out of 5 stars, based on 589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

589 reviews
3.0
Sep 13, 2017

Tough Selling Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredibly intelligent and talented team Good Benefits Good Product Offering

Cons

Over-crowded territories with high percentage of reps not hitting targets

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MuleSoft Response
8y
Very glad to hear you were able to be a part of such a high caliber team, and I am sorry to hear about your experience. However, the great majority of our account executives continue to exceed their targets every year, and there remains plenty of opportunity out there. Even so, they should never feel like their territories are overcrowded, and it is incumbent upon us to setup all of our employees for success. We are growing very fast, and account executives are pivotal to our growth. We are continuing to take a deeper look into territory assignments to double ensure your experience is not widespread or repeated. I appreciate you sharing your feedback.
1.0
Sep 12, 2017
Recommend
CEO approval
Business Outlook

Pros

You can sit around doing nothing a lot of the time, and still get as much done as everyone else. Free food 3 times a week Not everyone smells like BO

Cons

* Your job (as an engineer) will be to get people to do stuff for you, and to tell people what you are doing. You'll do almost no engineering work. * Saturday deploy (that is manual, and takes hours) * Lack of managers with an engineering background * Lack of good decision making from higher-ups * Too many meetings (I get maybe 2 hours of focused time) * Lack of focus on issues, rather focus on sellable marketing * No team cohesion (every team is a wild west) * Everything moves slowly * Teams use scrum horribly wrong, causing even more wasted time Honestly, everything that happens here is a con. Any time some issue happens in the company, policy is always the solution. Not fixing the actual problem, but just adding more process to slow stuff down even more. The teams are completely disorganized. Too many people trying to do the same work means everyone needs to understand it all, so there are always meetings to involve everyone. There is no database guru, so it's a mess.

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MuleSoft Response
8y
This was tough to read, and I wish you would have brought this feedback to me or anyone on the leadership team. We use open and honest feedback in the form of radical candor and our anonymous employee engagement survey to make real changes and improvements. While I accept you raising issues about team leadership, culture, and processes, seeing such negative commentary on your teammates in a public setting is disappointing, as it directly hurts the individuals on the team and the company we are all trying to build together. In our recent employee engagement survey, when asked "Would you recommend MuleSoft as a great place to work?", less than 7% of our engineers would not. We try to get better every day for everyone, including the 7% who feel we need to improve the most. We cannot improve though if we don’t embrace our core values of owning it and being respectful. If you think our release cycle is too manual or there are issues with your colleagues, talk to us about why you feel this way and how you think it can be improved so we can fix it. We want everyone to bring their best ideas forward so we can make MuleSoft better each day. A company is nothing more than a group of humans, with all our aspirations and faults, just trying to improve to the best of our ability. We not only encourage direct, candid feedback but expect it from everyone. I hope you'll consider a constructive way to affect change.
4.0
Aug 31, 2017

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting challenges, and good interaction between teams.

Cons

Bonuses aren't very high as in other companies.

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MuleSoft Response
8y
Thanks for your review!
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Glassdoor has 680 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.