MuleSoft reviews

3.9

54% would recommend to a friend

(589 total reviews)
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Brent Hayward

77% approve of CEO

42% positive business outlook

MuleSoft has an employee rating of 3.9 out of 5 stars, based on 589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

589 reviews
2.0
Oct 13, 2017
Recommend
CEO approval
Business Outlook

Pros

There are some amazing, intelligent people at Mulesoft! Exciting business and product! Great benefits, compensation and work location.

Cons

It was challenging to work within the G&A function at MuleSoft along with being a woman in leadership. The leaders in this function were not transparent nor supportive. It often felt like my leaders were talking behind my back rather than being a supportive leader (providing feedback, coaching, growth opportunites and true leadership was lacking!) Executive leadership did not support or show appreciation for people programs, often times felt belittled and under-minded when proposing new programs or changes to help scale/mature business processes. The CEO was in every single decision which made it hard to get things done. Mulesoft significantly lacks diversity, especially women in leadership roles (just look at the Leadership team page on their website). In 2016, it was generally somewhere along the lines of 80% male, 20% female. Work/life balance is non-existent.

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MuleSoft Response
8y
It means a lot that from your time at MuleSoft, you remember the exceptional people at the company. However, I’m sorry to hear about some of the issues you spoke of while you were on the team. As a fast growing company that is rapidly growing our headcount, we need employee programs and processes that are not only scalable, but also maintain the agile, startup culture we’ve worked so hard to build. This isn’t easy to do, and we’ve certainly made mistakes along the way, but they were never due to a lack of concern for employee programs. Regarding your comment about women in leadership, we actively seek to create a diverse workplace where everyone is equally supported to do their best work. We have many women in leadership roles across the company, but we work to be better everyday. We have signed the Equal Pay Pledge and conduct regular audits to ensure parity in pay and opportunity across the organization. In our latest review, we found that women at MuleSoft are promoted at a slightly higher rate than men, and that compensation among levels and tenure is roughly equal.
3.0
Oct 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Great company that has a great point of view on integration and has great sales training/methodology

Cons

they have over-hired across regions and the territories are thin

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MuleSoft Response
8y
I am sorry for your experience and view on thin territories. Myself, our President, your RVP, and everyone in leadership are one Slack message or email away, and I would welcome the opportunity for your candid feedback so that we can work together to solve any issues you are having. While the great majority of our account executives are hitting quota with the territories they are assigned, we continue to look at how territories can be aligned for maximum account executive success. Ensuring the success of front line sellers is critical to any business, and we are constantly assessing anything that we can do to improve that success. I hope you will connect with me soon so we can address any issues.
2.0
Oct 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Office is in line with other start-ups in location and amenities. Lots of new people coming in, so hope for cultural improvement.

Cons

Unknown / not really respected which kills your exit opportunities (Mulesoft on the resume will have less respect than almost any other B2B software co...). Not the smartest or most talented (on the sales management side at least) which is probably why targets are rarely hit. Very light on process and structure to lots of activities, could be a lot more efficient.

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MuleSoft Response
8y
I am sorry to hear you are not proud of having MuleSoft on your resume. Most Muleys who have left have gone on to do incredible things, and if there is a way we can help here, let us know. On the management side, we continually invest in our managers ability to coach and lead, and also measure it multiple times per year through account executive feedback. We can always do better, and thanks for your feedback to remind us to keep pushing here.
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Glassdoor has 680 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.