MetLife reviews

3.7

68% would recommend to a friend

(6,429 total reviews)
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Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
2.0
Jul 21, 2014

All about the optics.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits were within normal industry standards.

Cons

-Lack of focused and measured training for new hires. No actual benchmarks or goals. -Fragmented focus on projects and training. -Well established group with sub-cliques…manager did not run the department. -Sold as a “start-up” within recruiting and onboarding stating MetLife desires your input and suggestions, the reality is they don’t want your feedback or suggestions. Just do the job yesterday and don’t question anything. -Siloes and no interdepartmental cooperation exists. Unprofessional language and behavior abounds between departments and personnel. -Obsolete and antiquated technologies…regressive and not a career builder for anyone. -Managers are process managers, not people managers. -If your group dislikes you for any reason, you will be pushed out. This is the same group that you don’t meet when interviewing for the job. Huge disadvantage for incoming hires. -Communication between managers and subordinates is opaque at best. You never receive any feedback on your proposals or training progress. -Company is only concerned with how it looks to its shareholders. This is at ALL costs! -Morale is a joke. Disregard what you’re told upon interviewing. -Massive loss of knowledge with their elimination of the previously existing workforce for the move to NC. No knowledge transfer.

1.0
Aug 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Hard to find any. Little vertical management communication. Managers too busy reacting to fight seemingly unending fires to even consider effective leadership. No emphasis whatsoever upon leading or team building. No vision. No mission. A resource-gutted organization adrift with few left having any interest in taking responsibility and no drive for results.

Cons

In case you are perhaps not informed, MetLife is relocating all data processing information technology personnel (primarily from the North East) to the Research Triangle area (Raleigh and surrounds) in NC. All previous telecommuting arrangements are being effectively entirely cancelled, and more disgustingly, non-management employees are being required to re-apply for their existing jobs at what they are being told by management in advance will be "regionally adjusted" (meaning lowered) salaries generally ranging from 15-25% lower. This treatment from the company that so highly "values their employees," that brings you Charlie Brown and Snoopy, and that also brings you the blimp (not coincidentally also filled with a considerable amount of hot air). Their IT environment is ever increasingly in disarray as qualified and experienced employees (many with decades of dedicated service to MetLife) head for the exit and are replaced with (most certainly less expensive) far less to entirely inexperienced youngsters still wearing their (local) college graduation gowns for their security badge photos. We do understand the tremendous pressure MetLife is under to hire people for the newly created local jobs in NC, however, since those tremendous amounts of state subsidies are, of course, based entirely upon MetLife meeting their very public hiring quota promises to the NC state government.

1.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Flex work from home schedule. Benefits are decent.

Cons

The most toxic work environment I’ve ever been a part of in 25 years. It’s the old bait and switch concept. Everyone is so welcoming during the interview process and during the job offering but once I got into the nitty-gritty, daily grind I was on my own. The “training” is awful and doesn’t apply to 90% of the position. Management and the “team” (NOT a team at all) throw new employees into customer work without sufficient support and set them up for failure. No one is appreciated and morale suffers. There are zero opportunities to move up and the constant “self assessment “ requirements ensure no potential for growth. Middle management doesn’t care at all! Antiquated technology and “project management tools.” Software is completely outdated. The CSC role is basically flying by the seat of your pants, trying to solve an impossible amount of problems and issues with absolutely no clear resources or definitive answers. I’ve never been more stressed or unhappy with my job and the company culture. I feel so lucky to have gotten out.

Viewing 34 - 36 of 6,429 Reviews

Glassdoor has 8,259 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.