Favoritism, nepotism , and politics run rampant here. A culture can not be fixed if the leadership perpetuates and embodies this culture.
The sales executives axed hardworking people who made extremely valuable contributions to the org, but kept questionable people. Leadership always said during meetings that there were no plans to lay-off anyone, come to hear that they had been planning lay-offs for a long time. How can they be trusted this time around when they there's no plans to lay-off any more people?
The sales executive team does not accept and listen to criticism. This is very evident in the meetings to discuss quarterly survey results. (Surveys are for us to voice pros/cons, feedback to the sales execs.) Sales team members are very much so a cog in the machine. It should not feel like you're working for a dictatorship, but maybe that's how they want to run the org.
If the execs actually took the time to listen to the feedback and made changes based off this feedback, the sales org would benefit a lot.
There are too many org/restructure changes to keep up with. It seems like this happens every quarter, multiple times a quarter. It doesn't seem like there is any thought put into the long-term effects that can arise from these changes. Often times, problems will arise, and new changes to address these problems are made shortly after, enabling the cycle of badly thought-out decisions to continue to be made.
The leadership during COVID has been unstable. Daily KPI’s and workload has been significantly increased. Obviously no businesses were prepared or have experience dealing with the effects of COVID, but smarter and more empathetic decisions could have/can definitely been made. The product is already one of, if not the most expensive on the market, so it's been even harder to sell during this time.
The pay is low compared to the market. I think that the low ratings on Glassdoor, specifically within the sales organization, are really telling to the dysfunction that lives here.
