Malwarebytes reviews

3.6

53% would recommend to a friend

(373 total reviews)
avatar

Marcin Kleczynski

73% approve of CEO

45% positive business outlook

Malwarebytes has an employee rating of 3.6 out of 5 stars, based on 373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Malwarebytes employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

373 reviews
2.0
Apr 18, 2017

Used to be a great workplace but everything is going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Really cool office space (although the open office can get distracting) -Bar stocked with beer and wine -Kitchen stocked with food and snacks -Annual company summits (when organized efficiently and planned well) -Friendly people working at Malwarebytes -CEO’s passion and vision -Open Time Off (if approved) -Great work life balance -Employee Benefits (Medical, Dental, Vision, Life – 100% coverage for employee)

Cons

-Management - some managers have no idea what they are doing or what they are supposed to be doing. Inexperienced managers all over the company because people get promoted to manager roles when they shouldn't have been. It’s not always best to promote from within. If you are well liked, nothing will be done about poor behavior (not just with managers but all across the company). -Culture – no events (sporting, happy hours), team outings. Is Summit the only event we have all year? And even then, why isn’t it organized or planned well? Everyone is miserable at the office; no one seems to enjoy coming into the office anymore. Everyone just complains about everything; horrible environment to work in. You walk around and can clearly see that everyone is unhappy. We need to find a way to improve culture but I don’t think we have the resources or the right people to do so. When we do have events, all there is is an open bar, is this all that our culture has come down to? -Location of office in Santa Clara is worse than Downtown SJ; can’t really walk anywhere for lunch or go anywhere for breaks. Makes it hard to get away from office for a bit so we are all just stuck around one another all day. -HR/Recruiting – To be honest, what does this team even do here? Department with the least visibility when they should have the most. Communication within team is lacking - they always seem confused. Implementing new programs but can’t execute well (for example: Superheroes on Honey (new program) – why should we use that? At least give us an incentive to use it). -Executives – no clear direction - are any of them on the same page? Likes to blame lower level employees for anything that goes wrong. -Sales - fratty and clique-y. All the employees there seem to be more focused on personal drama and “having fun” than being professional. -Support - Why do we not hire more support agents when the rest of the company is growing so quickly? Shouldn’t support grow as well so we have enough people to actually support our customers? Sales has tripled over the past 2 years but support has barely hired on any FTE in that time frame, so who do they expect to support all our enterprise customers? The support agents make close to nothing and are always stressed out because there are so many support cases and not enough people to handle them all. -Open office floor plan - no sense of privacy. Impossible to “get away” to take a break. All phone booths and rooms have clear doors. Desk are all next to each other with no wall or separation. Can’t do anything without someone making a comment about it. It’s supposed to increase collaboration but it actually decreases productivity and makes everyone sick of each other. -Salary - VERY low pay compared to other tech companies in the area. How are employees supposed to survive in the Bay Area when pay is not up to market? Lots of “perks” but salary is very low and if raises do happen, they are not significant. -Awful computer systems - for a tech company, you would think the systems would be much better. Instead, they all crash and are slow and outdated. How do they expect employees to be productive when we spend all our time trying to fix our computers? IT is super responsive and helpful though. -PM team consistently roll out products and programs for customers without communicating beforehand with the teams that directly work with the customers ie support, marketing, sales. How do they expect these departments to properly do their jobs when PMs aren’t transparent?

avatar
Malwarebytes Response
9y
Thanks for taking the time to write your review! I really appreciate you taking the time to give feedback on your experience. Please know Senior Management frequently checks these reviews, and your comments and feedback will be taken into consideration. I strongly suggest you speak to your leadership team, utilizing our CEO’s “open door” policy, or reaching out to me so we can talk through your concerns since it's not something we take lightly. You can reach out to me through email anytime. Thank you again for taking the time to share your thoughts and concerns, we really want our people to feel comfortable coming forward and giving constructive feedback. I am always willing to speak with any of our employees about their ideas on how we can keep Malwarebytes a great place to work.
2.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

I had a great, collaborative and talented team when I started. The pay, benefits and flexibility were nice. I worked with a lot of great people, but there were definitely some bad apples that ultimately made it a horrible experience.

Cons

My manager was wildly inappropriate on numerous levels. She would change our work that was signed off on by all stakeholders without informing us simply due to her preference which is interesting considering it did not align with our style guide or existing content, often times her changes were not grammatically correct. After returning from maternity leave, my manager asked me repeatedly (6 times minimum) if I was breast feeding - I was not, but also remote, so why she felt the need to repeatedly ask me this was incredibly inappropriate and uncomfortable. When I brought the fact that she was changing our work without informing us to HR, I was laid off a week later. Clearly a case of retaliation. There were numerous instances where she asked various co-workers inappropriate questions - one female coworker was out sick and upon return our manager asked if she was pregnant and proceeded to tell her what a blessing to be with child is. All of this was brought to the attention of HR, nothing was done.

2.0
Jan 22, 2024

Proceed With Caution

Recommend
CEO approval
Business Outlook

Pros

If you are on the right team, your management team will empower you. The company does hire well. A lot of great talent and good-hearted humans. And when I say that the company hires well, they hire good employees... not leadership.

Cons

I hate that I have more cons than I do pros. However, if you are not on the right team - proceed with caution: - If it isn't a round of layoffs that will show you the door, it will be your management team. I will quote from my former director, "If I don't want you on my team, I will find a way for you to not be on it". Sad, but true. - Your coworkers will have your back; however, management... they will send emails with threats showing you your exit strategy if you have issues with anything that they implement (yes, I understand that a lot of what comes from them is from their leadership. My point is, is that good leadership shouldn't be threatening their employees with exit strategies in order to get them to perform any changes). - They will threaten PIPs; then, without any sort of meeting to tell you why you're doing poorly, simply put you on one. Then, expect you to improve without any guidance (or weekly checkins), and then let you go. If you do end up going on one, best to start looking for a new job. - They will add to your already overfilled plate and make it look like giving you these added tasks will make you a "manager" some day. However, it just burns you out. - Don't expect to have any 1:1's with your direct manager. All they do is travel. - Bottom line: proceed with caution, and keep your eyes/ears open. If if it feels weird - it probably is. You shouldn't be scared when your director or manager emails you because you are unsure if there will be some sort of threat in there showing you your "exit strategy". And you shouldn't feel mentally drained every day when you log off.

Viewing 61 - 63 of 373 Reviews

Glassdoor has 404 Malwarebytes reviews submitted anonymously by Malwarebytes employees. Read employee reviews and ratings on Glassdoor to decide if Malwarebytes is right for you.