Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Macy's?

52% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5751) , Retail Sales Associate (1408) , Sales Manager (623) , Beauty Advisor (611) , Seasonal Sales Associate (494) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (292) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1771 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1184 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1091 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 830 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 821 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2615 reviews)); "Poor management and very unorganized" ((in 2030 reviews)); "A few of the managers are rude and not as knowledgable as they should be." ((in 1309 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 550 reviews)); "low salary no room for growth some employees there for over 30 years with the good positions" ((in 319 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)

Tony Spring

62% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

31K reviews

4.0

Jun 24, 2026

Supportive team, but retail hours affect mental health

Cosmetics counter manager

Recommend

CEO approval

Business Outlook

Pros

Great team to work with

Cons

Retail hours are not the greatest for mental health

Macy's Response

1w

We appreciate you taking the time to leave your honest review working with us as our Cosmetics Counter Manager. Thank you for your feedback!

4.0

Jun 24, 2026

Supportive management and collaborative colleagues drive growth

Administrative support team member

Recommend

CEO approval

Business Outlook

Pros

Colleagues are very collaborative Management super supportive There are so many opportunities to grow with the company Work is very meaningful and needed

Cons

None that I can think of

Macy's Response

1w

Thank you for sharing your experience as an Administrative Support Team Member. We're happy to hear you felt supported by your managers, enjoyed working with your team, and found opportunities to grow. We appreciate your feedback!

3.0

Jun 21, 2026

Good work-life balance, but tech is outdated

Lead data scientist

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good

Cons

Not using the most advanced technology

Macy's Response

2w

Thank you for sharing your honest experience with us. We appreciate you taking the time to share your review.

Viewing 13 - 15 of 31,090 Reviews

Top companies for "Compensation and Benefits" near you

Coach

3.6★Compensation & Benefits

adidas

3.8★Compensation & Benefits

Gucci

3.6★Compensation & Benefits

Fat Face

3.9★Compensation & Benefits

Jobs at Macy's

Starbucks Barista, Broward Mall - Part Time

Starbucks Barista, Palm Desert - Part Time

Starbucks Barista, Perimeter Mall - Part Time

Starbucks Barista, Summerlin - Part Time

Starbucks Barista, Manhasset - Part Time

Macy's

Macy's reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive team, but retail hours affect mental health

Supportive management and collaborative colleagues drive growth

Good work-life balance, but tech is outdated

Top companies for "Compensation and Benefits" near you

Jobs at Macy's

Macy's reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Macy's

Company ratings over time

Macy's reviews FAQs