Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Macy's?

52% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5751) , Retail Sales Associate (1408) , Sales Manager (623) , Beauty Advisor (611) , Seasonal Sales Associate (494) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (292) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1771 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1184 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1091 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 830 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 821 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2615 reviews)); "Poor management and very unorganized" ((in 2030 reviews)); "A few of the managers are rude and not as knowledgable as they should be." ((in 1309 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 550 reviews)); "low salary no room for growth some employees there for over 30 years with the good positions" ((in 319 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)

Tony Spring

62% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

31K reviews

3.0

Jul 1, 2026

Better than being at a register

Ast

Recommend

CEO approval

Business Outlook

Pros

Always busy. Won't get bored.

Cons

Better than being on the floor (you will probably still be on the floor a bit but you also get to be in the office).

Macy's Response

2d

Thanks so much for taking the time to share your honest feedback with us about your time working at our San Diego location. We appreciate it.

4.0

Jul 1, 2026

Flexible schedule but physically demanding work environment

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, good amount of PTOs

Cons

Very fast pace, a lot of labor work

Macy's Response

5d

We appreciate you sharing your honest feedback about your time at our Tampa location.

3.0

Jul 1, 2026

Good health insurance, but company lacks employee care

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Good health insurance. Other benefits for full time management.

Cons

Company does not care about its people.

Macy's Response

2d

We appreciate your feedback and would like to learn more. If you are open to discussing further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.

Viewing 4 - 6 of 31,090 Reviews

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Macy's

Macy's reviews

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Ratings by demographic groups

Reviews by job title

Better than being at a register

Flexible schedule but physically demanding work environment

Good health insurance, but company lacks employee care

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