Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Macy's?

52% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5751) , Retail Sales Associate (1408) , Sales Manager (623) , Beauty Advisor (611) , Seasonal Sales Associate (494) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (292) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1771 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1184 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1091 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 830 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 821 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2615 reviews)); "Poor management and very unorganized" ((in 2030 reviews)); "A few of the managers are rude and not as knowledgable as they should be." ((in 1309 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 550 reviews)); "low salary no room for growth some employees there for over 30 years with the good positions" ((in 319 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

Macy's reviews

3.4

52% would recommend to a friend

(31,092 total reviews)

Tony Spring

62% approve of CEO

41% positive business outlook

Ratings by demographic groups

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Macy's has an employee rating of 3.4 out of 5 stars, based on 31,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

31K reviews

2.0

Aug 17, 2008

Use to be a great place to work , but not anymore.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

If you can get benefits the are great.

Cons

Have to work Weekends, Nights, Holidays and are expected to work extra at last minute.

2.0

Aug 14, 2008

you work too much for nothing.

Manager

Recommend

CEO approval

Business Outlook

Pros

It is a great way to learn the retail business. They have a great training program and you meet a lot of people. There are people that have been there for years, but I think that's because it's easy to get too comfortable.

Cons

The pay is horrible, and very old school type management. No one is ready to think outside of the box, especially on the operations side. If you are a buyer, life is good. If you aren't forget about it, they don't care about you.

1.0

Aug 13, 2008

Do NOT work for Macy's West

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You are required to only work 8 hours a day or you go into over-time. Even for corporate employees.

Cons

The pay is horrible. Many people at Director and or VP level are idiots. The benefits suck. A lot of employees are unhappy and morale is low.

Viewing 31069 - 31071 of 31,092 Reviews

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Macy's

Macy's reviews

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Reviews by job title

Use to be a great place to work , but not anymore.

you work too much for nothing.

Do NOT work for Macy's West

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