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MAPFRE Insurance

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MAPFRE Insurance reviews

3.0

37% would recommend to a friend

(350 total reviews)
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Jaime Tamayo

44% approve of CEO

38% positive business outlook

MAPFRE Insurance has an employee rating of 3.0 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MAPFRE Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

350 reviews
3.0
Apr 27, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay at MAPFRE is excellent. I was paid almost 20% above market average for my experience level.

Cons

Unfortunately, the leadership is a major drawback. Management is disorganized, with little clear direction or vision, and decision-making feels rushed and disconnected from the reality of day-to-day work. Communication from the top down is poor, leaving employees in the dark about key initiatives or changes. While the team itself is supportive and collaborative, the lack of strong leadership and guidance makes it difficult to thrive in the role. Overall, if you're after a high paycheck and can tolerate frustrating leadership, this job might be worth considering, but if you value strong mentorship and clear direction, you may want to look elsewhere.

2.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Ability to work fully remotely

Cons

Low salaries No job security - company is outsourcing claims jobs to another country No loyalty to long time employees No longer trains Supervisors are bogged down with reports instead of being able to train Work systems are constantly breaking down / inoperable - perhaps because the entire IT department was outsourced

2.0
Mar 21, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Stability, your job is protected even if you do the bare minimum 2. You only need to know the bare minimum to pass the interview 3. Its a good place to start your career 4. discount rate for employees if they purchase company products 5. If you have a good manager, it should be a cool place 6. They invest in Academic development of employees eg degree or certification sponsorship, though you cannot resign from the company until after X years, which isnt a bad deal Of course, i gave my best but i wrote the above to highlight how stable the company is in terms of Job security.

Cons

My review is very subjective—it's based on how I felt and what led me to leave the company. My experience does not necessarily represent the entire company's culture. 1. Career growth is limited, even with hard work. Promotions and salary raises are unlikely. 2. My direct manager often took credit for my work, making it difficult for me to stand out. 3. I felt that I was not treated equally by my manager, i experience discrimination severall, though I believe the company itself has fair policies. 4. My manager was not technically knowledgeable, which made it difficult for him to understand or appreciate the effort I put into my work. This led to a lack of trust in the team. 5. The salary was on the lower side. I only realized how underpaid I was after changing jobs, despite management presenting the pay as competitive. 6. It may not be the best place for tech-savvy and ambitious individuals since most tech projects were outsourced. 7. When positions became vacant, they were not refilled. Instead, existing employees were given additional responsibilities without extra compensation. 8. The company leans toward an older workforce, which influences the organizational culture. 9. Work-life balance was a challenge. I often worked 12–18-hour days but was still required to be in the office daily, even though my role was not client-facing. At times, it felt overwhelming. Additionally, my manager expected 24/7 availability and even routed customer support calls to employees' personal phones. 10. There was pressure to be in the office even when sick. Despite the company offering 30 days of sick leave, taking more than a few days led to judgment from my manager. This was a difficult experience that I still find troubling. 11. When I worked extra hours to meet deadlines—sometimes during holidays, weekends, or vacations—overtime pay was treated as though it was a favor from the company rather than fair compensation. Eventually, this was used against me when I experienced burnout. 12. I experienced burnout multiple times, with little concern or empathy from my manager. 13. There was a lot of gossip from my manager about colleagues and subordinates. 14. My role did not align with what I was hired to do—I spent about 80% of my time handling unrelated tasks. 15. Looking back, I regret staying at Mapfre MSV Life Malta for as long as I did. --- This version keeps your review honest and direct while maintaining professionalism. Let me know if you'd like any further adjustments!

Viewing 16 - 18 of 350 Reviews

Glassdoor has 414 MAPFRE Insurance reviews submitted anonymously by MAPFRE Insurance employees. Read employee reviews and ratings on Glassdoor to decide if MAPFRE Insurance is right for you.