Is MAPFRE Insurance a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at MAPFRE Insurance have rated their employer with 3.2 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of MAPFRE Insurance employees being 3.1 out of 5 stars. Search open Customer Service Representative Jobs at MAPFRE Insurance now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at MAPFRE Insurance .

Does MAPFRE Insurance pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at MAPFRE Insurance with 3.3 out of 5 stars based on 15 anonymously submitted employee reviews. This is 16.4% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at MAPFRE Insurance.

What are the top reviewed jobs at MAPFRE Insurance?

Claims Adjuster (21) , Customer Service Representative (15) , Claims Representative (13) , Customer Service Representative (CSR) (9) , Manager (9) , Casualty Claims Adjuster (4) , Customer Service Representative II (4) , Administrative Assistant (3) , Analyst (3) , Business Development Manager (3) , Claim Adjuster (3) , Claims (3) , Insurance Agent (3) , Accountant (2) , Actuary (2)

What are the pros of working at MAPFRE Insurance according to real employee reviews?

"Great benefits and time off" ((in 35 reviews)); "Great people: non" ((in 26 reviews)); "Curently have the option to work from home" ((in 11 reviews)); "Good work life balance and you learn your area in depth" ((in 10 reviews)); "Coworkers were friendly and supportive" ((in 9 reviews))

What are the cons of working at MAPFRE Insurance according to real employee reviews?

"The management is terrible on both PD and BI portions for auto." ((in 32 reviews)); "Very low pay compared to industry" ((in 18 reviews)); "Too many systems, no training, but then written up for not knowing the system." ((in 11 reviews)); "Low salary, lack of development" ((in 11 reviews)); "I finally had to quit a few months ago due to the supervisor and all the sh" ((in 11 reviews))

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MAPFRE Insurance

MAPFRE Insurance Customer Service Representative reviews

3.2

60% would recommend to a friend

(15 total reviews)

Jaime Tamayo

Not enough data to show CEO approval

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Customer Service Representative employees have rated MAPFRE Insurance with 3.2 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. MAPFRE Insurance is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

15 reviews

2.0

May 13, 2023

This company is terrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

PTO Remote Hours aren’t too bad

Cons

Staff Management Phones are non stop Micro managing

5.0

Apr 26, 2023

Albert Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

because I can give my best every day to meet the needs of customers and the company

Cons

achieve excellent communication with people

4.0

Jul 18, 2022

Solid company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good training, excellent benefits, ability to move into different roles

Cons

Still catching up with technology

Viewing 4 - 6 of 15 Reviews

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MAPFRE Insurance reviews MAPFRE Insurance Customer Service Representative reviews

MAPFRE Insurance

MAPFRE Insurance Customer Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

This company is terrible

Albert Job

Solid company

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