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Lloyds Banking Group

Engaged Employer

Lloyds Banking Group reviews

3.6

62% would recommend to a friend

(7,476 total reviews)
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Charlie Nunn

63% approve of CEO

57% positive business outlook

Lloyds Banking Group has an employee rating of 3.6 out of 5 stars, based on 7,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lloyds Banking Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Nov 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance for non-managers. Engineering culture and standards are improving. Pay (outside of London at least) is competitive-ish although will never match big tech or high finance. Great benefits: pension, holiday, healthcare. Varied work; good place to learn for juniors. Most colleagues are nice and supportive.

Cons

Poor and worsening developer experience and ways of working e.g. constant switching between two laptops with different OSs as required for different tasks and access. Company culture has become toxic over the last year or two, especially since the Group Values were introduced; management's decisions and behaviour completely contradict these values. Increasingly authoritarian leadership with little tolerance for disagreement, and middle managers are forced to toe the line and pretend everything is good. A lot of "toxic positivity" and a huge lack of trust in employees. Constant reorganisations, frequent team moves, and heavy reliance on third-party consultants make having any long-term vision difficult. No engineering career progression beyond senior/lead; management is the only way up. Levels and salary bands are very wide, with little or no ability to move within your band as you gain experience and responsibility. Managers periodically lie that opportunities to move are coming soon, but they never do come. Flexible working benefits like compressed hours have been taken away and 2 days per week in office for all will start being enforced very soon. The current senior leaders are going back to antiquated ideas about productivity and collaboration, in spite of great performance and results during the pandemic. Vicious circle of engineering leads who talk a good game but lack strong engineering knowledge or experience promoting others like themselves, resulting in poor decisions and prioritisation.

1.0
Aug 4, 2023

Job for life ruined for no reason

Recommend
CEO approval
Business Outlook

Pros

Colleagues are brilliant, lower level managers are supportive and keen for you to develop.

Cons

Until a few months ago I was so proud to work for LBG and the work/life balance that compressed hours offered me (having done them for over 8 years). However now that's all gone. The only reason Charlie can give us is that "to support business needs" everyone now needs to do 7 hours a day/5 days.. what are these business needs? How are they not being supported by compressed hours? We've made billions in profit and staff satisfaction on the last survey was the highest I've ever saw it but that's not enough no? I cannot fathom why you would take an engaged, hard working workforce and flip that upside down.. for what? WHAT IS THE GOAL HERE CHARLIE?? Do you want people to quit to save on wages? Or are you just deluded and think everyone will go along with it? Charlie was asked by a colleague in the last briefing if he's saw the Glassdoor reviews plummeting and he shrugged it off.. clearly thinks he's untouchable!

1.0
Feb 2, 2024

War on Staff

Recommend
CEO approval
Business Outlook

Pros

Pension contributions are quite high

Cons

The senior leadership are currently going through what can only be described as a war on staff. Since Charlie Nunn came in there have been many changes to policy, none of which have been to the benefit of staff. Morale is at an all time low and every few weeks they do something new to push it down further. From fixing pay rises at substantially below inflation (and forcing the vote to approve it by bribing people by offering a £500 "Xmas bonus" to the lowest earners but only if they accept the low ball pay rise) to implementing a new rule that states you are not allowed to apply for an internal role until after 12 months in a position (and automatically informing your manager when you apply for a job, rather than waiting until you were offered an interview as previous procedure) I could write a long long list of similarly oppressive changes! All of the changes are clearly designed to make people walk rather than having to make them redundant when they inevitably offshore the vast majority of staff (already happening with a huge new base opened up in India). Everything is about cost cutting and to hell with the impact to staff, the worse it is for staff the better is the mentality of Charlie and his crew. All this alongside record profits, pure greed in its most disgusting of forms.

Viewing 10 - 12 of 7,476 Reviews

Glassdoor has 8,891 Lloyds Banking Group reviews submitted anonymously by Lloyds Banking Group employees. Read employee reviews and ratings on Glassdoor to decide if Lloyds Banking Group is right for you.