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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,099 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
2.0
Aug 25, 2023

Horrible management and work going to India

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, flexibility, autonomy to work (most of the time)

Cons

Management plays favorites and only moves up the "yes-men". I have applied for 11 different positions and every time but 1 I have been turned down, even though I was already doing the work for the role. Seniority doesn't count if it's woman vs woman, but if your going up against a man they'll win every time. With the company 12 years and nothing to show for it. They have been closing many of their offices and forcing people to work from home. Now they are wanting us to put apps on our personal cell phones and use them for work purposes without compensation or dispute without lashback. Doing the job of 4 people due to do many cut backs and most our work is in India.

1.0
Jun 23, 2023

Another American corporate monolith plagued by uninspiring leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s no worse than any other large company. The office in Boston is in a good location, accessible by public transit. The rank and file are, on the most part, nice. The work life balance is decent enough for now, but RTO is coming soon and that will change. Salaries used to be competitive, now they’re nothing to write home about but they’re not low, per se. You can come and do a pretty low amount of work and bide your time until the bi annual re-org and get laid off and walk away with a decent severance package.

Cons

Not a great time to join, rumor mill has 1,000 layoffs coming in July. Working for Liberty Mutual is entirely meh. It’s a fine place to work led by a milquetoast leadership team full of actuaries cosplaying as business leaders. This leads to the company with an identity crisis. The strategy of the month is whatever the latest big 4 consultant group says the way the wind is blowing. Tim Sweeney, Jim MacPhee, Melanie Foley and the rest of the ELT are all fine people I’m sure, but they’re all personalityless victims of a corporate American system where leaders are driven by their inflating egos and wallets and Liberty is no different. It’s a large American coproration with the same problems as every large American corporation. Every other year leadership comes out with some new jargon filled phrase meant to represent a new strategy. The strategy inevitably fails and employees take the brunt of the failures via layoffs and leadership refuses take responsibility or speak like a human. Meanwhile, their compensation packages increase. Honestly, I don’t blame them, it’s how America works. I also don’t blame Tim for forcing a return to office, he’s spent 30 years gunning to become CEO and now he has to walk from his back bay condo into an empty office. Not exactly fun for him. I just wish they stopped pretending like Liberty is some amazing company to work for. Every single one of them speaks in corporatism. “Win with purpose, together” is plastered all over every office and not a single person can explain what it means. Liberty wants to be a “best place to work” but the sweepingly large decisions made from Nantucket beach houses are far from inspiring. The leaders are completely out of touch. Melanie’s idea of “putting people first” is responding to pushback regarding RTO in an email at 4pm on the Friday before Labor Day. They announced the sale of LatAm market at 7am on a Saturday via email. Jim sent out an email announcing “a reassessment of GRM’s operating model in Mid-July” like that’s not supposed to mean a ton of people are about to lose their jobs and now have to stress for a month about it. In the past few years, the strategy of the company has changed far too many times. Teams are directed to take on pet projects of leadership leading to a smorgasbord of goals. There’s a club of people at liberty and if you’re in it, you’re fine. Nepotism runs rampant, but again, not unique to Liberty. Working here is no better or no worse than any large American company. It’s far from the “best place to work” that the company wants to be but it’s fine. Come here, get a few years of experience , and leave for Draftkings or Everquote like everyone else. Or just wait till you get laid off and get your severance pay.

2.0
Jun 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay and insurance coverage

Cons

No work life balance unless they feel like providing you with a better shift. No sense of team ( no team building) no extra training, no career progression. They used to do all these things but it seems like Liberty is starting to go under financially and therefore no longer promoting, no team building no continued job training. Basically you’re nothing but a number. After 2 years I really thought I was more than that but got a rude awakening. Would not recommend this as a good place to work if you care about your mental health or work life balance. Managers aren’t your buddies they only care about themselves and there’s no opportunity to get to know your coworkers so you’re just all alone.

Viewing 187 - 189 of 10,099 Reviews

Glassdoor has 11,382 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.