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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      3.7

      62% would recommend to a friend

      (10,099 total reviews)
      avatar

      Tim Sweeney

      65% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      Dec 10, 2019

      Good company to work for, but.....

      Uw support supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offering 3 day WFH in 2020; Finally gave us MLK day as a paid holiday; Tuition Reimbursement;

      Cons

      No real advancement opportunities for supervisors. Senior leadership complains about expenses, but is constantly sponsoring "summits" and gatherings where all people do is drink and charge it to their corporate card. Sending Underwriting Assistant jobs offshore and calling it "Role Evolution". No loyalty to long time employees. There are too many project teams taking up valuable time meeting about changing workflow processes that don't need to be changed instead of focusing on figuring out why our system crashes after every system release. Lack of diversity in front line underwriting, and of course no one is checking.

      avatar
      Liberty Mutual Insurance Response
      6y
      We appreciate you sharing this feedback and are sorry to hear this has been your experience. Much of this is concerning and we'd recommend reporting it to the Compliance Hotline.
      2.0
      Jul 3, 2019

      Commercial Insurance

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent, flexibility to work from home, good vacation time and maternity leave

      Cons

      No work life balance, unrealistic expectations/metrics, everything is left to “managers discretion” rather than having specific policies in place

      4.0
      May 13, 2019

      Analytics Development Program

      Associate ii, analytics
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have plenty of good things to say about Liberty! Work from home 2 days per week, very competitive salary (Boston) , plentiful role mobility, career advancement opportunities, flex office space, learning opportunities, career growth, free coffee and tea, impressive maternity AND paternity paid leave (new 2019), 100% tuition reimbursement up to 9k per year after 12 months of service, young culture, ERGs (employee resource groups to encourage acceptance and diversity.. ex "Pride at Liberty" the LGBTQ+ group)

      Cons

      Flex time off- 15 days +3 personal holidays.. 18 days total to start. This wouldn't be bad if there was a separate bank for sick time. 18 days total off is not that competitive to attract top young professional talent. Consider moving that figure to 20+.. 15 day FTO accrual is very standard, but typically an employee would also get sick time. The commuter benefit is only "pretax" so basically no contribution from Liberty Mutual, which is a shame in an expensive city like Boston. The gym discounts for local gyms typically range from 10-30 dollars of per month, laughable considering most gyms in the area are a minimum of 100 month, most reaching upwards of 200 per month.

      Viewing 163 - 165 of 10,099 Reviews
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      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,382 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.