Liberty Mutual Insurance reviews

From my perspective, the department I work in is very poorly managed. The company's goals are all number-driven so decisions are made to the benefit short term goals of the specific department rather than toward the long term viability of the company. There is no support which makes it difficult to complete your job tasks and while training used to be very good, that is no longer true. Every year the primary goal appears to be to cut costs. There is constant downsizing and then hiring of inexperienced employees as the new employees cost less. The workplace is chaotic and getting the equipment necessary to do the job is next to impossible. No local manager appears to have the authority to make any decision.

Due to the highly competitive nature of the industry, change is constant. Expect a major reorganization or acquisition every few years. The company has continually shifted costs of benefits (such as health insurance) to employees. There is a social class structure; managers often look down on staff, and professional workers often look down on admin staff. The recent layoffs appear to be disproportionately eliminating older, more experienced employees.