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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,090 total reviews)
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Tim Sweeney

65% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
3.0
May 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Ethical company, Mature Fortune 100 company, Liberty Mutual has a large amount of opportunity.

Cons

Bloated middle management with little real world experience, who have been here forever and only know how to do things one way. Some are also known to micromanage so much that good tallent leaves the company. Large amount of red tape and politics, sometimes things move at a snails pace. Lots of ego-centric personailties who distract workers from larger tasks more important tasks, instead having to focus on wasteful tasks that have little value. Benefits are very expensive and don't seem to be competitive with other companies.

4.0
May 5, 2009
Recommend
CEO approval
Business Outlook

Pros

-The work I do is enjoyable. I am in the career I want to be in and have much freedom to get that work done. No micro-managing. -There is a new CIO since the beginning of 2009 who seems to know what needs to get done to be successful.

Cons

1. They seem to lay off employees who have been loyal for a long time (10 yrs plus) 2. The last 3 years there has been considerable change. The prior CIO and SLT created a mess of the IT Hosting team.

2.0
Apr 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits, the brand image, monetary reward, room to grow as a professional, nice hotels for training, expense reports, employment, great for telemarketers

Cons

Hours, though I heard they have a new system of paying reps a low salary by the hour now. Picky on who they insure...leads to less sales...leads to being fired. Terrible NetQuote Internet leads, so you have to pay (a lot) for other internet leads. My office did not field train me, then when it came close to me being let go, they ask me to try to sell to friends and family (I had already tried to but rates were outragous). Customer service reps in your office can choose who to send a new business quote to, so buy them food! Being the best-dressed telemarketer in a suit in the evenings. Working in a cubicle next to your competition (other sales reps). Driving to the customers house just to get a signiture and try to sell them life insurance that is overpriced.

Viewing 9991 - 9993 of 10,090 Reviews

Glassdoor has 11,373 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.