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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,090 total reviews)
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Tim Sweeney

65% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
4.0
Dec 4, 2009

N/A

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good mid level management that coaches their employees. opportunities for advancement and continuing education. approachable management and continuous imrovement programs

Cons

inflexible schedules, lack of communication between senior management and mid level staff, poor claims service in the contact center and agents

2.0
Nov 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Good salary and great benefits. Many of the people who are left are nice people. The company used to ge a great place to work.

Cons

Poor management; No vision; No leadership; No opportunity: no corporate desire to succeed; Lack of ethics. The company took 8.5 years of my life. I worked hard for them and was very successful. I had profound results with my customers, generated a lot of internal value for my department, communicated well with management and coworkers and gave everything I had for my company. I was rated as a top 10% employee for 4 years in a row. I received numerous awards and recognition from management. I had three promotions that were suspended due to "restructuring" and was given no chance to advance my career. After working with an upper management group that was completely inept and had no vision whatsoever I found a career opportunity that has helped me move much more rapidly in my field. I learned at Liberty 1) when a company doesn't communicate a vision of greatness, you need to run like hell 2) if management seems not to know what they are doing... they don't and 3) hypocrisy can actually become a corporate value.

4.0
Sep 15, 2009

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent career growth opportunities, good benefits (401K, tuition reimbursement, etc), Dental and vision are GREAT! Limitless opportunity for hard workers with a positive attitude and an education.

Cons

Health plan is horrible. Communication never seems to "waterfall" from senior management to workers. Middle management often dilutes the message.

Viewing 9985 - 9987 of 10,090 Reviews

Glassdoor has 11,373 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.