Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1290 reviews)); "The pay was good and everyone who worked there was very knowledgable" ((in 880 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 738 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 529 reviews)); "Flexible work from home schedule" ((in 362 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 468 reviews)); "There are good managers but also many mediocre and poor managers." ((in 252 reviews)); "Bad Upper Management" ((in 148 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 148 reviews)); "Constant reorgs and layoffs." ((in 110 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,109 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,109 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews

4.0

Sep 5, 2012

A culture of innovation with pockets of needed diversity.

Analyst

Recommend

CEO approval

Business Outlook

Pros

Fair. Positive. Responsible to the customer and the industry.

Cons

Talent managment could benefit from expertise consultation and application to the level already invested in the customer experience.

5.0

Sep 4, 2012

Wonderful Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hire from within mentality. Excellent Benefits, Co-Workers, Pay, Culture.

Cons

I have nothing bad to say about the company

3.0

Sep 3, 2012

Avoid CA Inside Auto, but overall a good company.

Senior adjuster inside auto

Recommend

CEO approval

Business Outlook

Pros

Advancement opportunities, Reasonable Pay, Good Benefits

Cons

Management is more focused on burning out valuable resources than hiring more bodies to even out work load. Superior case handlers are punished for effeciency by having to do the work of adjuster who can not successfully do the work. Safeco brand values seniority over skill in choosing promotions

Viewing 9673 - 9675 of 10,109 Reviews

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Jobs at Liberty Mutual Insurance

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Surety Underwriting Assistant

Technical Claims Specialist

Senior Claims Representative

Vendor Operations Specialist II