Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1311 reviews)); "The pay was good and everyone who worked there was very knowledgable" ((in 865 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 725 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 555 reviews)); "Flexible work from home schedules" ((in 368 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 467 reviews)); "There are good managers but also many mediocre and poor managers." ((in 245 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 146 reviews)); "Bad Upper Management" ((in 143 reviews)); "organizations with too many layoffs." ((in 119 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,109 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews

3.0

Oct 22, 2012

Good for young professionals

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits competitive with market with pension, not superb

Cons

Lots of red tape People are boring

2.0

Oct 20, 2012

Good benefits and nice poeple but a lot of politics

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

-Overall good benefits. Bonus is good only if you reach level 16 - a senior level. 401K match is not bad, $6k a year tuition reimbursement, and 10% discount with Liberty Insurance policies which still may be higher than market rates. -Their charity matching program works well and it is a big business for them. They do matching contributions 50 cents to the dollar, but they take charity deductions from your paycheck for many, many months before they disburse the money in installments to the charity organization of your choice. This helps their cash flow and also let's them make some additional interest revenue. They also use this program to bolster their corporate image. -They have good, smart people. I made some good friends.

Cons

-Performance reviews and ratings are pretty much determined by your manager. If he/she likes you, you will do well. Otherwise, forget it. He/she will make your life miserable until you move or quit.

4.0

Oct 16, 2012

Great team environment, knowledge sharing and work/life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great boss and team. Flexible work schedule. Training is always encourage.

Cons

Lack of clear goal. A lot of politics.

Viewing 9649 - 9651 of 10,109 Reviews

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