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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance Customer Service Representative CSR reviews

2.9

23% would recommend to a friend

(45 total reviews)
avatar

Tim Sweeney

28% approve of CEO

68% positive business outlook

Customer Service Representative (CSR) employees have rated Liberty Mutual Insurance with 2.9 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Seguros industry (3.6 stars).

Reviews by job title

45 reviews
2.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and PTO, work from home

Cons

Extremely micromanaged. you will never feel like anything you do is good enough. constantly scrutinized for your work. they don’t actually care about you like they claim to.

Viewing 7 - 9 of 45 Reviews

Glassdoor has 11,400 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.