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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.6

62% would recommend to a friend

(10,116 total reviews)
avatar

Tim Sweeney

66% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.6 out of 5 stars, based on 10,116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
3.0
Dec 18, 2024

Stressful

Recommend
CEO approval
Business Outlook

Pros

No comments at this time.

Cons

Constant changes requiring chasing understanding of what is expected. Baseline expectation isn't "do the job well and hit targets" - to meet baseline target (tied to baseline annual bonus as well as annual merit increase) requires exhausting, consistent stretching to handle and accomplish more than a full workload. This deincentivizes excellence / fails to nurture, recognize or distinguish excellence by design to control expense within personnel salaries, raises and annual bonuses and freezes development or growth by promotion. Those unlikely to have jobs impacted by the constant changes (sr/upper management) seem to have little empathy or ability to understand the core work in a way that makes space for the people - losing sight of the people in the race to hyperefficiency.

2.0
Oct 20, 2024

Be prepared for layoffs

Recommend
CEO approval
Business Outlook

Pros

Competitive salary and good benefits.

Cons

Liberty uses layoffs as a management strategy. They often claim each layoff is due to an “unprecedented” issue and while that has been the case a FEW times, it is really more of a consistent mismanagement at an executive level.

1.0
Oct 16, 2024

Zero should be a score

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, though the way things have been progressing it wouldn’t surprise me if they try to strip those from the employees as well.

Cons

Here an honest review. Liberty Mutual does not care about their employees. They tell us one thing and do the other. In claims, we’re micromanaged from day one. Liberty’s motto is “put people first”, yet our CEO does everything in his power to ensure we are not first. It’s a shame what happened to this company under his leadership. When I started working at Liberty, I was thrilled to be at a company which had a positive atmosphere. That atmosphere has turned completely Toxic and the man running the show is never held accountable. Liberty Lies and employees pay for it!

Viewing 535 - 537 of 10,116 Reviews

Glassdoor has 11,401 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.