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Liberty Mutual Insurance

Engaged Employer

Stressful - Paralegal Liberty Mutual Insurance Employee Review

3.0
Dec 18, 2024
Recommend
CEO approval
Business Outlook

Pros

No comments at this time.

Cons

Constant changes requiring chasing understanding of what is expected. Baseline expectation isn't "do the job well and hit targets" - to meet baseline target (tied to baseline annual bonus as well as annual merit increase) requires exhausting, consistent stretching to handle and accomplish more than a full workload. This deincentivizes excellence / fails to nurture, recognize or distinguish excellence by design to control expense within personnel salaries, raises and annual bonuses and freezes development or growth by promotion. Those unlikely to have jobs impacted by the constant changes (sr/upper management) seem to have little empathy or ability to understand the core work in a way that makes space for the people - losing sight of the people in the race to hyperefficiency.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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