Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1300 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 865 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 717 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 540 reviews)); "Flexible work from home schedules" ((in 349 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 471 reviews)); "There are good managers but also many mediocre and poor managers." ((in 248 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 146 reviews)); "Bad Upper Management" ((in 145 reviews)); "Constant reorgs and layoffs." ((in 117 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,113 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews

2.0

May 15, 2018

Former IT Project Lead

It project lead

Recommend

CEO approval

Business Outlook

Pros

Competitive Salary and good work/life balance Good People Great Location

Cons

Management wanted to be agile but still expected waterfall style deliverables Profits over people

3.0

Apr 29, 2018

IT People are awesome, but the business is another story

Software developer

Recommend

CEO approval

Business Outlook

Pros

Great salary, awesome co-workers, short work week, nice offices

Cons

terrible equipment, the business doesn't understand tech at all, super old applications, work can feel meaningless

3.0

Apr 3, 2018

Program Manager

Program manager

Recommend

CEO approval

Business Outlook

Pros

Good paid time off policy, new parental/bonding leave policy, flexible work options depending on the team, more advancement opportunities at hub locations, increasing focus on diversity and inclusion, education reimbursement and personal development budget

Cons

lack of advancement opportunity for non-hub locations, top down management despite lip service of the opposite, not what you know but who you know, lack of structure and project mgmt discipline leading to a non-transparent culture, role clarity and accountability issues, home office centric/driven directions/decisions (lack of empowerment for folks outside of boston home office)

Viewing 487 - 489 of 10,113 Reviews

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Jobs at Liberty Mutual Insurance

Technical Claims Specialist

Sales Representative, Inbound, Remote

Remote Inside Sales Representative

Remote Inside Sales Representative

Remote Inside Sales Representative