employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,113 total reviews)
avatar

Tim Sweeney

66% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
4.0
Jan 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay, flexible work options

Cons

Too much change, too many reorgs, org design is entirely too complex to get work done.

avatar
Liberty Mutual Insurance Response
7y
Thank you for sharing your experiences. I appreciate hearing directly from employees about what’s working for them and what’s not. I’m glad you feel like we’re on the right path with our benefits and flexible work arrangements, and I understand your concerns about our recent reorganizations. The world around us is changing, and so are our customers’ expectations and needs. We’re embracing this pace of change to remain competitive and thrive. A driving force in this evolution is the rapid advancement of technology and our commitment to being nimble and flexible so we can deliver exceptional customer experiences through superior digital interactions. Yet in these times of change, there’s often uncertainty which can make it difficult to focus on the future and innovate. Though change may be inevitable, I know we can do a better job supporting employees through it as a management team. Please keep sharing your feedback and helping shape how we move forward as a company. -Melanie
2.0
Dec 18, 2018

Not the worst company

Recommend
CEO approval
Business Outlook

Pros

I love the culture, diversity, benefits, and salary is ok

Cons

I can only speak for the department i worked in.. ridiculous workload, understaffed, everyone in the department is stressed due to the high volume of claims. There are no real resolutions to fix the issue.. ive never worked in a department where EVERYONE was stressed beyond measures

avatar
Liberty Mutual Insurance Response
7y
Hi, thank you for the feedback. I’m sorry to hear that you’re feeling overextended. We’re always looking for better work-life-balance solutions for our employees. This is an on-going evolution and we rely on feedback like yours to ensure our policies reflect the reality for our employees.
1.0
Oct 31, 2018

Don’t apply

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best thing is you can work from home a couple days

Cons

Company plays favorites Minorities are not hired or promoted Few minorities in management none at all in BI department Management will do anything to cover themselves including throwing you under the bus Health insurance is too expensive Training is poor Very high turnover When people leave you get their crappy files Horrible work life balance

Viewing 475 - 477 of 10,113 Reviews

Glassdoor has 11,398 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.