Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1299 reviews)); "The pay was good and everyone who worked there was very knowledgable" ((in 882 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 732 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 554 reviews)); "Flexible work from home schedule" ((in 356 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 470 reviews)); "There are good managers but also many mediocre and poor managers." ((in 255 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 152 reviews)); "Bad Upper Management" ((in 143 reviews)); "Constant reorgs and layoffs." ((in 114 reviews))

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

Skip to content Skip to footer

Notifications

Liberty Mutual Insurance

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,112 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews

1.0

Mar 1, 2019

Managers coast and push all their work on employees

Senior claims specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home, though I don't like bringing the negativity from this place into my home.

Cons

The managers are a joke who think their entire job function is to forward emails to others. It is a blame and shame atmosphere where no one is accountable except for the lowest person on the totem pole. And if a mistake is made (which is inevitable given the poor management) you will be crucified on review after review. Every non-manager working here is miserable and looking for a new job, making the office environment quite awful.

1.0

Feb 5, 2019

Worst insurance carrier to work for in my opinion

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, 401k and "pension"

Cons

They just want to bring you on for a few months so you can sell to all of your friends and family. Micromanaging, company plays favorites, rules are always changing and almost always for the worse, high turnover rate.

2.0

Jan 31, 2019

Ehhh

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Quick to promote on experience and workload.. the more you work and the more you sacrifice , the more you are recognized..also they recognize your achievements. networking is a plus. Work from home is definitely a plus also! Great people in my office its like a family honestly.

Cons

Workload is too much.. turnover slowed down but still past cases received are ridiculous because of the business that underwriting is accepting. Slow market right now so they are taking any and all! When you take transfer files.. you are given a grace period of about 2 months. After that they start wondering why your pending is so high.. Well.

Liberty Mutual Insurance Response

Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like yours helps us to do that, so thank you for sharing. We'll be sure to pass it along appropriately.

Viewing 472 - 474 of 10,112 Reviews

Top companies for "Compensation and Benefits" near you

AXA

3.7★Compensation & Benefits

EMPLOYERS

3.6★Compensation & Benefits

BNP Paribas Cardif

3.9★Compensation & Benefits

Jobs at Liberty Mutual Insurance

Sales Representative, Inbound, Remote

Technical Claims Specialist

Remote Inside Sales Representative

Remote Inside Sales Representative

Remote Inside Sales Representative

Liberty Mutual Insurance reviews FAQs

Reviews Liberty Mutual Insurance reviews

Liberty Mutual Insurance

Liberty Mutual Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Managers coast and push all their work on employees

Worst insurance carrier to work for in my opinion

Ehhh

Top companies for "Compensation and Benefits" near you

Jobs at Liberty Mutual Insurance

Liberty Mutual Insurance reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Liberty Mutual Insurance

Liberty Mutual Insurance reviews FAQs

Ratings by category