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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,106 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
1.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

FTO & benefits. Pension, but that’s going away.

Cons

Unrealistic metrics and expectations, unmanageable territories/workload, toxic coworkers and management, constant changes, too many meetings, constant stress, anxiety and layoffs, and favoritism. Agents like their underwriters but don’t trust Liberty Mutual. High turnover!! Can’t reach HR and too much reliance on AI or ChatGPT. Underwriters can’t even underwrite, and there’s too much unclear messaging.

4.0
Jun 26, 2025

Good Place to Work

Recommend
CEO approval
Business Outlook

Pros

- Good pay - Hybrid work - Flexible FTO

Cons

- Demanding workload - Upper management not always receptive to feedback

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Liberty Mutual Insurance Response
11mo
Thank you for sharing your experience and feedback here. We will continue to address workload demands and improve management responsiveness.
Viewing 409 - 411 of 10,106 Reviews

Glassdoor has 11,391 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.