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Liberty Mutual Insurance

Engaged Employer

Toxic and worst company I’ve ever worked for - Commercial Underwriter Liberty Mutual Insurance Employee Review

1.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

FTO & benefits. Pension, but that’s going away.

Cons

Unrealistic metrics and expectations, unmanageable territories/workload, toxic coworkers and management, constant changes, too many meetings, constant stress, anxiety and layoffs, and favoritism. Agents like their underwriters but don’t trust Liberty Mutual. High turnover!! Can’t reach HR and too much reliance on AI or ChatGPT. Underwriters can’t even underwrite, and there’s too much unclear messaging.

Explore other reviews about Liberty Mutual Insurance

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, generous PTO, flexible in-office schedule

Cons

Honestly none, Liberty is a great place to work

1
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

1
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