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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,109 total reviews)
avatar

Tim Sweeney

66% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
2.0
Aug 29, 2017

There is a reason I left...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a great place to work several years ago

Cons

It is not even close to being a great place to work

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Liberty Mutual Insurance Response
8y
Thank you for your feedback. We're sorry to see that you wouldn't recommend us at this time. We actively seek employee input through our Employee Opinion Survey, and other efforts throughout the year.
3.0
Jun 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Salary was competitive, good work/life balance

Cons

The people were really tough. Many long time employees (30+ years) that were set in their ways and resisted change at every opportunity. I was not part of my boss' inner circle, and thus I never got promoted in 4 years, or had a significant salary adjustment neither. I didn't have a champion or mentor and that was very unfortunate. Who gets promoted and why people keep receiving performance awards is a mystery wrapped in an enigma. But do trust me, it was not necessarily for getting the job done on time, schedule, or budget. I came with a very significant toolkit that included analytics, process improvement, lean and six sigma, and it was severely frowned upon if I wanted to leverage any of those tools. My job was to manage projects, period. No opportunity or space to provide added value, at least in my case.

avatar
Liberty Mutual Insurance Response
8y
We appreciate you taking the time to write a review. So sorry to read that you wouldn't recommend us at this point. We hope we can turn that around. Leadership Effectiveness is a key objective and we strive to continuously develop our current leaders and our future leaders.
2.0
May 18, 2017

The Future is Uncertain

Recommend
CEO approval
Business Outlook

Pros

I adore what Liberty stands for through their philanthropy, community commitments, and guiding principles. Pay, benefits, working arrangements are very employee-friendly, positions can be lower-stress depending on what team you are aligned with.

Cons

If you're a management favorite or can make someone higher up than you look good to their management, you can do no wrong. Ol' boys club at its worst. Many teams are clique-ish and if you don't drink the Kool Aid, you'll never be accepted. As another reviewer stated: "Suggesting employees become developers through a training program isn't transforming your workforce, it's forcing square pegs into round holes. " I thought this would be the company I retire with, but sadly they are apparently no longer interested in being an 'insurance company' and instead are trying to change themselves into the next Apple or Google. Entire job families are being eliminated under the guise of 'becoming agile' when it's really a thinly-veiled excuse to offload folks with higher compensation/benefit packages/seniority. Why keep a reliable long-timer on staff when you can get some IT geek fresh out of college for half the salary? Staff are 'encouraged to apply for any position that interests them' but HR is doing nothing to help people stay with the company.

Viewing 403 - 405 of 10,109 Reviews

Glassdoor has 11,394 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.