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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,102 total reviews)
avatar

Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
4.0
Aug 4, 2025

Decent Benefits, tough work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work from home policy was mostly reasonable, and the benefits offered where good. The culture of the department I was in was also mostly supportive.

Cons

The pay was under market rate, No one communicated well with each other. Advancement felt very stifled.

3.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Customer Service Representative may have to work irregular hours.

Cons

Liberty Mutual has great benefits.

2.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

clients were great to work with normally. company still offers pension plan.

Cons

Local Management was immature and often not ethical. Heavy call volume and monitored metrics- micro management

Viewing 355 - 357 of 10,102 Reviews

Glassdoor has 11,387 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.