Liberty Mutual Insurance reviews

Everything else. Break times are less than what you'd get at other insurance companies, so less time off the phones, especially during a heavy call day, leads to quick and intense burnout. Procedures are so much to remember if you're reporting claims for all lines of business and sometimes info isn't where they should be, especially if you get a call that's a curve ball and they demand timely replies. You get paid little to wear multiple hats. Wouldn't recommend this job long term

Roles and responsibilities between product and platform owners not clearly defined allowing for ability to implement process that works for the specific team