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Liberty Mutual Insurance

Engaged Employer

Could be worse - Claim Intake Representative Liberty Mutual Insurance Employee Review

2.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Steady paycheck, great teamwork and you always know what to expect. Benefits aren't bad. From what I remember, pto wasn't bad either.

Cons

Everything else. Break times are less than what you'd get at other insurance companies, so less time off the phones, especially during a heavy call day, leads to quick and intense burnout. Procedures are so much to remember if you're reporting claims for all lines of business and sometimes info isn't where they should be, especially if you get a call that's a curve ball and they demand timely replies. You get paid little to wear multiple hats. Wouldn't recommend this job long term

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

-ADP internship is a preview of the full-time ADP -Supportive teams + tons of resources and events -Opportunity to shadow different dept outside of your assignment

Cons

-No cons I can think of

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Diverse culture, work life balance, flexibility

Cons

They go through layoff regularly. Lay offs are massive, whole organizations at a time. They have multiple waves a year. I’m not sure how anything gets accomplished from so much firing and hiring and moving. Whoever’s left takes the burden and realizes they’re next. It’s bad for motivation and productivity.

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