Is Labcorp a good company to work for as a Customer Service Representative/Courier?

Customer Service Representative/Courier professionals working at Labcorp have rated their employer with 3.6 out of 5 stars in 91 Glassdoor reviews. This is a higher than average score with the overall rating of Labcorp employees being 3.5 out of 5 stars. Search open Customer Service Representative/Courier Jobs at Labcorp now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Courier interview questions at Labcorp .

Does Labcorp pay Customer Service Representative/Courier employees well?

Customer Service Representative/Courier professionals rate their compensation and benefits at Labcorp with 3.2 out of 5 stars based on 91 anonymously submitted employee reviews. This is 6.1% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative/Courier salaries at Labcorp.

How happy are Customer Service Representative/Courier professionals working at Labcorp?

66% of Customer Service Representative/Courier employees at Labcorp would recommend their employer to a friend. This rating has increased by 19% in the past 12 months. Customer Service Representative/Courier professionals have also rated Labcorp with a 3.8 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.8 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Labcorp?

Phlebotomist (557) , Specimen Accessioner (308) , Medical Technologist (215) , Lab Assistant (198) , Lab Technician (197) , PST Specialist (189) , Program Specialist (187) , Project Manager (148) , Cerified Phlebotomist (133) , Customer Service Representative (124) , Technologist (118) , Manager (88) , Clinical Research Associate (80) , Supervisor (75) , Specimen Processor (69)

What are the pros of working at Labcorp according to real employee reviews?

"Benefits are good.We try to do little things for employees like providing snacks." ((in 1005 reviews)); "Great people working on a common goal to bring new therapies to the market faster and lower development costs." ((in 485 reviews)); "Good work life balance and flexibility." ((in 303 reviews)); "Great coworkers and team." ((in 277 reviews)); "Good culture and encourage to learn new things" ((in 170 reviews))

What are the cons of working at Labcorp according to real employee reviews?

"Poor management but do your work and you are good." ((in 766 reviews)); "The pay was low and they only offered 1% raise even with a perfect annual review" ((in 628 reviews)); "No analytical work and poor training" ((in 213 reviews)); "Salaries are low and not competitive." ((in 199 reviews)); "Supervisors have little sense of accepting responsibility for mistakes; blame is often shouldered by employees." ((in 169 reviews))

Labcorp Customer Service Representative/Courier reviews

3.6

66% would recommend to a friend

(91 total reviews)

Adam Schechter

64% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (91 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Courier / Customer Service Representative employees have rated Labcorp with 3.6 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Courier / Customer Service Representative professionals have a good working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Courier / Customer Service Representative professionals compared to other employers within the Salud industry (3.4 stars).

Reviews by job title

91 reviews

3.0

Mar 24, 2024

Low expectations

Courier

Recommend

CEO approval

Business Outlook

Pros

Job is easy and pay is decent

Cons

Management doesn't like to leave the safety of their bubble

Labcorp Response

2y

We encourage our leaders to follow our Labcorp Leadership ID principles and are listening to our team members through our programs like reverse/diverse mentoring. Thank you for taking the time to write a review.

4.0

Mar 7, 2024

Incredible Benefits

Courier driver

Recommend

CEO approval

Business Outlook

Pros

One of the best overall benefit packages I’ve encountered. Personal use of company vehicle 401K company contribution (no waiting period) Comprehensive health & wellness at a reasonable cost.

Cons

Cascade training on job responsibilities produces a slow learning curve. Would prefer weekly pay instead of biweekly.

4.0

Jan 1, 2024

Management makes all the difference in the world , communication is next most important thing

Courier

Recommend

CEO approval

Business Outlook

Pros

Possible to learn , and move up. Labcorp is an opportunity waiting to happen. Prepare yourself , be ready to take advantage of that moment when it presents itself and you definitely can move up and do more.

Cons

Negative minded people. Bad management and lack of communication. Avoid these and you'll love it here!

Labcorp Response

2y

Your input will help us continue to improve our practices. We encourage our leaders to follow our Labcorp Leadership ID principles and are listening to our team members through our programs like reverse/diverse mentoring.

Viewing 22 - 24 of 91 Reviews

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Jobs at Labcorp

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Senior Medical Courier

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Labcorp Customer Service Representative/Courier reviews

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Reviews by job title

Low expectations

Incredible Benefits

Management makes all the difference in the world , communication is next most important thing

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