KAYAK reviews

4.4

88% would recommend to a friend

(401 total reviews)
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Peer Bueller

100% approve of CEO

77% positive business outlook

KAYAK has an employee rating of 4.4 out of 5 stars, based on 401 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The KAYAK employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

401 reviews
1.0
Mar 3, 2019

Good only for a short time, bad management leads nowhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pretty international vibe with offices in Europe, Asia, and US. If you're lucky enough to work in a project that involves different teams, you might travel a lot for business. Great opportunity to learn new things using the annual tuition fee. Decent work-life balance.

Cons

The only what KAYAK cares about is money. That's why they acquire smaller companies, destroy their product and brand and fire hundreds of people. The corporate culture is very American and very fake, with several layers of approvals for each public communication. Internal tools and technologies are lame and useless. None of the top management resigned or took responsibility for bad performance - and that's a standard in KAYAK because they would prefer to fire dozens of talented people instead of letting go inefficient, inexperienced managers and so-called VPs who are mostly pretending of doing something important.

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KAYAK Response
7y
Thanks for the feedback. I am glad to hear you appreciate our diverse employees, work-life balance, and tuition reimbursement. Of course, I am sorry to hear your feeling that KAYAK only cares about money. To be a successful business we need happy employees who enjoy what they do. I would really value the opportunity to discuss your feedback in more detail. Please reach out to me when you can. That way we can work on addressing your concerns.
1.0
Mar 27, 2019

Horrible

Recommend
CEO approval
Business Outlook

Pros

- Used to be a good working environment now that has been lost too

Cons

- People get fired all the time for no reason - zero job stability - Management decides to make changes and throws everything upside down - Stressful environment

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KAYAK Response
7y
Hi and thanks for the review. It looks like you were impacted by the recent restructuring in Europe, which I know was very difficult. The restructuring was to improve communication and coordination among the team but it is never easy to say goodbye to valued colleagues. Thank you for your time at KAYAK and I wish you the best in your next role.
2.0
Aug 22, 2019

Weird vibe

Recommend
CEO approval
Business Outlook

Pros

Brand and integration with open table make it an unique company. Theres always changes on the site, a/b testings and teams working to make it better. Innovation can be constant

Cons

So many things can be very wrong, old school culture, square, no coaching or guiding. But the worst part, be prepared for constant talks with layers and compliance. Internal investigations about management miss behavior became ordinary and it’s not pleasant to stop the day and have to be interrogated

Viewing 10 - 12 of 401 Reviews

Glassdoor has 468 KAYAK reviews submitted anonymously by KAYAK employees. Read employee reviews and ratings on Glassdoor to decide if KAYAK is right for you.