Intact reviews

3.9

76% would recommend to a friend

(2,155 total reviews)
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Charles Brindamour

89% approve of CEO

73% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice people, decent experience, they pay for courses.

Cons

The pay is abysmal. It's on the low end of the industry standard, even though they write more business than the industry standard. Business that is currently serviced by overworked and underpaid employees. They expect a lot for very little. They also are pushing for people to return to the office, but they aren't listening to our feedback about how much we're suffering under the cost of living crisis. The true reason a lot of us don't want to come back to the office is because we simply can't afford to travel so much. They don't ask or care how many of us are working second jobs just to make ends meet, they just keep going on about productivity. Maybe I would be more productive if my buying power hadn't diminished by about 35% over the last year (while my rent has increased 40% in that same time) Maybe I'd be more productive if my salary from Intact alone actually paid enough for me to live in an apartment AND eat - but it doesn't. Maybe I would be more productive if I weren't one of 47% of households in my province that can't afford housing anymore. My salary has sent me to the food bank this year.

1.0
May 19, 2023

Quit as soon as possible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health coverage is ok but you pay for it

Cons

Management in IT is the worse that i’ve seen in my hole life. Had to quit because of the micromanagement and favoritism. working hard won't get you up the ladder, you gotta get down on your knees and beg for it. Career advancements are totally wrong, they tell you this over and over again but will do absolutely nothing for you to evolve.Not to mention the work overload. This company is completely in the appearance, enormously favors Quebecers and makes people of race work much more. Not to mention the mandatory RTO. A real nightmare.

1.0
Apr 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, collaborative problem-solving environment between everyone- which is needed, when management is overturned constantly and no one knows who’s in charge half the time. Lower management has an impossible job on their hands, but they do their best. Lots of equal opportunities here. Women and minorities are present at all levels. The people on the front lines are the best. Too bad the good ones are currently all looking for jobs somewhere else.

Cons

Where does one start? The workload is at LEAST double what the industry standard is, while they proudly state their pay is ‘in line’ with that same industry. In other words, they love you working twice as much….. for the same pay. And it’s been like this for years now. Management are slaves to stats, while ignoring the burnout factor all around them. People are taking stress leave ALL THE TIME. The company is also happy to say they write almost 25% of all the personal lines business in Canada, but conveniently ignore that they’re so badly understaffed and underpay their workers that they can’t service the business they’re taking on. Don’t look here for work if you’re with another insurance company, and have industry experience- they won’t pay a dime more than you’re already making, or offer more than 3 weeks vacation. They only hire newbies/ beginners who just ‘want a job’ because they don’t put value on experience. Anyone can do this job, in their mind. My advice: If you have a claim with Intact, it seriously pays to complain. They will overpay claims BIG TIME to make you happy and avoid media complaints. Say you’re “going to the media” and you’ll cash in. They only care about the stock price. It’s such a scam.

Viewing 7 - 9 of 2,155 Reviews

Glassdoor has 2,919 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.