Intact reviews

3.9

75% would recommend to a friend

(2,158 total reviews)
avatar

Charles Brindamour

89% approve of CEO

73% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Feb 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay, remote working, laptop,

Cons

mean customers, sink or swim environment, high turn over rate

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Intact Response
4y
Thank you for taking the time to post a review and share what you value most about working at Intact. We appreciate your feedback and are disappointed to hear about your experience. We unfortunately were not able to address your concerns while you were with us. If our employees are facing a negative experience, we encourage them to speak with their manager or HR Consultant who can help find a solution. We wish you all the best wherever your career journey has taken you.
1.0
Feb 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Variety of claims to be exposed of

Cons

You have to be comfortable to be a claims processor and call centre operator pleasing customers and your unit manager. Very unfriendly environment where your co-workers are very encouraged to gossip and snitch on each other. You are "strongly recommended" to leave a company review on glassdor website about your experience during your onboarding process. And of cource most people are leaving positive ones to keep the job. Expectations are unrealistic, people burn out pretty fast. Read carefuly your contract to avoid legal prevention to move within a company unless you sacrified a year of your life working as a claims representative.

1.0
Feb 2, 2022

Toxic work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and flexible working arrangements

Cons

Negative workplace politics Honesty and transparency is not valued. Everyone is playing a role. Very disingenuous Click-like mentally Half of the managers there need to go but won’t be fired because they are pleasing their superiors. Lack of diversity in management in the Western region.

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Intact Response
4y
Thank you for sharing what you liked about working with us. We're disappointed to hear that you felt that your experience with us was less than positive. We strive for fair, equitable and inclusive environment and, unfortunately, we didn't have the opportunity to address your concerns with you while you were here as we encourage employees to voice any concerns with their manager or HR Consultant. We wish you all the best wherever your career journey has taken you.
Viewing 61 - 63 of 2,158 Reviews

Glassdoor has 2,924 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.